NEWS
AI attracts contact centre leaders

Study reveals that the majority of contact centres plan for AI to augment agents.

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NEWS
Europe outsourcing falls in Q3

Annual value of managed services contracts falls to €2 billion, down more than €900 million from previous quarter.

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NEWS
Aeris launches Fusion IoT Network

Purpose-built network for IoT devices breaks down silos between applications and connectivity, setting a new standard in cost, operational efficiency, and security.

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NEWS
Minkels introduces cabinet platform

Minkels, a brand of Legrand, has unveiled its new cabinet platform solution for data centres.

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NEWS
Ericsson and NVIDIA collaborate

Joint initiative aimed at enabling communication service providers to build high-performing,...

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NEWS
Virtual Instruments becomes Virtana - transforming IT operations

Virtual Instruments has become Virtana, a company focused on providing customers with the...

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NEWS
Ubuntu 19.10 delivers Kubernetes at the edge

Canonical has released Ubuntu 19.10 with a focus on accelerating developer productivity in AI/ML,...

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NEWS
Cameras and cars will drive IoT market

Outdoor surveillance cameras will be the largest market for 5G Internet of Things (IoT) solutions...

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NEWS
Demand for emotional intelligence skills soars six-fold

However, fewer than one in five businesses are investing in emotional intelligence training for...

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NEWS
Stratus Technologies becomes the partner of choice for Wonderware France

Wonderware France leverages Edge Computing solutions from Stratus to unleash the potential of...

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NEWS
HCL Technologies selected as Volvo Cars’ digital transformation partner

Expanded collaboration to drive large-scale digital transformation and business success through new...

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NEWS
Pulsant helps B P Collins digitally transform with its Enterprise Cloud

Pulsant has helped leading Buckinghamshire-based law firm B P Collins transform operations and...

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Videos

In this interview, Jack Cooke, Senior Director of Global Partner Programs at Inforcer, discusses how MSPs are evolving in response to AI, security and the growing complexity of the Microsoft ecosystem. He...
Mark Banfield, Chief Revenue Officer at TeamViewer, discusses how the company is using its Tia (TeamViewer Intelligent Assistant) and a ‘shift left’ approach to move IT support from reactive to more...
Matt Wilkins, Global Director of Design and Engineering at Colt DCS, explains that data centre operators need ‘controlled flexibility’ now more than ever, as tightened regulatory environments, skills gaps,...

Expert Opinions

By JP Buzzell, chief data centre architect at Eaton.
By Rohit Gupta, UK&I Managing Director at Cognizant.
Tom Salmon, group business development manager for data centres at SPP Pumps, explores the scale of the pumping requirements at data centres, arguing that turnkey suppliers and pre-integrated systems can help...
By Iain Bowes, Head of Management Systems Assurance for TÜV SÜD Business Assurance, a global provider of auditing and certification services that help organisations to gain in-depth insights of how corporate...