Contact Centre Homeworking – Is it time to think again? 

Klaas van der Leest, UK Managing Director, Intelecom outlinesfive reasons why it’s time to reconsider homeworking, and although he is thinking contact centre homeworking, the same rules increasingly apply to many other areas

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How IBM will support cloud developers

A raft of 30 new services built around the recently launched BlueMix PaaS, including a sandbox area, are being targeted at the cloud applications and services community to make development easier and richer

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iTRACS evolves DCIM

iTRACS has released Converged Physical Infrastructure Management® (CPIM®) 3.2. This latest release enables faster workflows, enhanced integration tools and a new level of automated connectivity management featuring the integrated imVision® automated infrastructure management solution.

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Dell advances Open Networking initiative

Dell’s open-networking initiative disrupts traditional networking switch model, enables rapid...

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Big Blue gets a big cloud idea

IBM has latched onto the need to not have as many partners as possible, to provide the widest...

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HP extends mission-critical enterprise environments

Company adds availability, efficiency and cloud-readiness enhancements for business-critical...

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Alert Logic announces international expansion Into EMEA

Alert Logic has announced its international expansion into EMEA. The US-based company recently...

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KEMP enhances server workload and application security

New security features for ADCs fill the gap left by Microsoft TMG.

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ManageEngine fortifies enterprise security log analytics

New SIEM GA features: real-time event correlation, complete user audit trail, ISO 27001 reporting,...

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Mimecast service disarms Spear Phishing threat

Targeted Threat Protection joins suite of cloud security services for email.

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Volta welcomes SSE Telecoms’ ‘LIGHTNOW’ network at its central London data centre

SSE Telecoms’ LIGHTNOW high capacity networking service now available at Volta, adding...

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Videos

Oliver Simonnet, Lead Cybersecurity Researcher at CultureAI, discusses the findings of the company’s The State of Enterprise AI Usage: The Illusion of Control report, which reveals a growing gap between how...
Andy, Data & AI Director at Pax8, explores what the agentic inflection point means in practice and how AI is moving beyond experimentation into real-world application. He breaks down the 'empty box' approach...
Drew Gravitt is Senior Director of Distributed Generation & Microgrid Sales at Mission Critical Group (MCG) explains how the demand for data centres is surging due to AI and digital services and how this is...

Expert Opinions

By Iain Bowes, Head of Management Systems Assurance for TÜV SÜD Business Assurance, a global provider of auditing and certification services that help organisations to gain in-depth insights of how corporate...
Tom Salmon, group business development manager for data centres at SPP Pumps, explores the scale of the pumping requirements at data centres, arguing that turnkey suppliers and pre-integrated systems can help...
As UK data centre capacity continues to expand, ensuring electrical resilience under fire conditions is an important design priority. Fire protection enclosures play a vital role in maintaining circuit...
Why water quality has become a defining variable in AI-era data center commissioning By Jacob Paugh, Senior Director of Global High Tech at ChemTreat.