NEWS
Nordea adopts a conversational AI approach to banking to transform the customer experience
  • Published in

Nordea, the leading Nordic bank, has turned to virtual agents to improve customer enquiry resolution rates for the business, and increase client satisfaction. The virtual agents can resolve most customer-facing queries without the need for human intervention, allowing Nordea’s workforce to add...

Read More
NEWS
STEM Day: Female tech experts share their thoughts

STEM Day takes place annually on 8th November, serving not only as an opportunity to celebrate the successes across the across the science, technology, engineering and mathematics (STEM) sectors, but to reflect on what must be done to improve it. Unfortunately, women still only make up a mere 24%...

Read More
NEWS
Alarming lack of women in executive roles, despite FTSE 350 improving boardroom gender diversity

Women account for almost 40% of directors on FTSE 100 boards and 39% on FTSE 250 boards, largely meeting the new Women Leaders Review targets; but there is an ‘appalling’ lack of progress of women into executive roles (senior board positions).

Read More
NEWS
Aggreko establishes Stockholm Depot to support Nordics

Temporary utilities specialist Aggreko has opened a new depot in Stockholm in an effort to provide continued support to the growing Nordic data centre market.

Read More
NEWS
Raxio Group breaks ground for construction of Raxio Abidjan in Côte d’Ivoire

The Raxio Group, a leading pan-African data centre developer and operator, held a ground-breaking...

Read More
NEWS
Teraco breaks ground on JB5 – A 30MW data centre expansion to the Isando Campus

Teraco’s new development brings a highly advanced and sustainably designed data centre to the...

Read More
NEWS
Locating data centres in Scotland could cut carbon intensity by 11x

Analysis highlights large variations in Great Britain’s carbon intensity levels.

Read More
NEWS
Pulsant launches PulsantFlex to simplify digital transformation

PulsantFlex provides the agility to move workloads between colocation and cloud at a time that...

Read More
NEWS
Softcat study reveals priority tech investments for smarter digital transformation

62% of organisations are prioritising Cyber Security in the year ahead.

Read More
NEWS
Alpha Data powers NASA’s climate change mineral dust detector on Space Station

Critical elements of a new instrument attached to the International Space Station (ISS) this...

Read More
NEWS
Vantage Data Centers opens Berlin and Frankfurt facilities

Vantage Data Centers, a leading global provider of hyperscale data center campuses, has delivered...

Read More
NEWS
atNorth partners with Snerpa Power

atNorth data centers to be connected to Snerpa Power’s software platform to develop solutions for...

Read More

Videos

Sean Burke, CEO at Enteligent, positions 800V DC to 50V DC as the ‘missing piece’ in AI data centre power design. While 800VDC distribution solves the upstream limitations of traditional AC infrastructure,...
Tim Collier, director and UK data centre lead at Turner & Townsend, explains what’s needed to build confidence in the industry and to deliver data centres on schedule, how to navigate heightened competition...
In this interview, Jack Cooke, Senior Director of Global Partner Programs at Inforcer, discusses how MSPs are evolving in response to AI, security and the growing complexity of the Microsoft ecosystem. He...
John Shultz, Chief Product Officer, AI and Learning Officer for Salute, discusses the company’s collaboration with Ecolab, enabling customers to protect their AI investments by reducing complexity and...

Expert Opinions

By Michelle Brophy, Director of Research, Tech, Media & Telecom at AlphaSense.
By Andrea Pleşea, PhD, Co-founder and COO, Druid AI.
By Richard Clifford, VP of sales & Solutions EMEA Salute.
Based on an exclusive interview with Brian Duffy, Chief Revenue Officer at Atlassian, this article explores how AI is reshaping priorities at every level, with businesses under increasing pressure to move...