Protecting chillers from damage

A large data centre’s chillers have just been given valuable protection from contamination through the fitment of RABScreen air intake screens.

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Bias in customer service is a problem, but could Artificial Intelligence and Robots save the day?

It’s National Customer Service Week this week, and one of the key themes being discussed is the use of AI technology and chatbots for serving customers. One big debate for the week is whether chatbots will or will not eliminate any inadvertent bias in how customers are treated.

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Digital Workplace uses Blockchain

Invotra, providers of secure digital communications platforms for enterprises, has launched what it says is the first ever digital workplace that utilises blockchain.

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Analytics for everyone

MicroStrategy has introduced MicroStrategy 10.9, the newest feature release to the company’s MicroStrategy 10™ platform.

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Tech Data to set out its Cloud Practice strategy

Distributor will articulate how the meaning of value is changing and what it means for the channel...

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Almost half of UK organisations don’t feel they have the internal skills to deal with cyber threats

New research from business continuity and disaster recovery provider, Databarracks, has reported...

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SolarWinds delivers visibility for managing Cisco ASA firewalls

SolarWinds Network Insight for Cisco ASA is now available as part of the latest versions of...

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oneclick launches Cloud Resource Manager

oneclick AG has launched a new system integration tool, Cloud Resource Manager. It is now...

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Veritas launches research and development function in Ireland

Irish Taoiseach Leo Varadkar officially opens Veritas multi-cloud innovation centre in Dublin.

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DC industry should take inspiration from the Nordics' approach to ICT innovation

The Green Grid to discuss ICT’s responsibility in achieving a sustainable future at Nordic...

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Compuware introduces Cloud access to mainframe development

Compuware is addressing the critical need to leverage modern Agile and DevOps best practices for...

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New Atos paper outlines major advances in cyber security

Atos, a global leader in digital transformation, believes waiting for digital threats to...

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Videos

Bill Tesarek, President of Alsay, explains that, as Texas accelerates its position as a hub for AI infrastructure, a less visible constraint is beginning to surface: water availability may become the limiting...
Lex Coors, chair of the Climate Neutral Data Centre Pact (CNDCP) board, discusses the organisation’s paper highlighting some areas of concern with the European Commission’s proposal for a sustainability...

Expert Opinions

By Ismail Amla, Senior Vice President Kyndryl Consult at Kyndryl.
By Katie Barnett, Director of Cyber Security, Toro Solutions
Written by Cyrille Badeau, Vice President, International Markets, Securonix
The businesses that see AI ROI will be the ones with a carefully defined question that worked backwards. By Pedro Varela, Head of AI, Slalom.