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Optimising operations and customer experience

Extreme Networks is deploying an advanced, cloud-based network to connect all supermarket retail stores, warehouses, and corporate offices for the Colruyt Group, one of the largest retail companies in Belgium, Luxembourg, France, and India. The implementation will enable Colruyt to create a more...

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Mimecast helps e-recruiting business, StepStone, to stop 70 percent of phishing attacks

StepStone uses new safety system and cybersecurity awareness training to reduce phishing and impersonation emails.

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NEWS
Smart Buildings Show announces full conference programme for 2021

Speakers include Bluetooth, Johnson Controls, Microsoft, Schneider Electric, Siemens Smart Infrastructure and Vodafone.

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NEWS
Real time meter reading

Idrica is involved in a pilot project which focuses on remote reading of drinking water consumption in real time and the sending of information via the 5G network to a management center for analysis, pricing and processing.

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Customer experience (CX) technology sets a new baseline but still struggles to satisfy many

38% of consumers globally say that CX systems improved during the pandemic – but 52% experience...

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Ekinops partners with b<>com

Ekinops is working on a new research collaboration with the French innovation center, bcom. The...

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Skillsoft provides skills for tomorrow

Skillsoft is launching a series of innovative, new platform features, content, and courses to...

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NEWS
BT and Oracle to accelerate delivery of new 5G services in the UK

Oracle Communications Converged Policy Management will support new 5G offerings across the EE...

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NEWS
Mphasis Acquires Blink UX

Synergies in evidence-driven design with design thinking, DesignOps, agile user research,...

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NEWS
Royal Monetary Authority of Bhutan and Ripple partner

The central bank will adopt Ripple’s CBDC Private Ledger to enhance financial inclusion and...

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NEWS
A depending divide between developer and security teams

Security teams must rethink processes to aid innovation and customer experience.

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NEWS
Nokia selected by Spark to accelerate 5G rollout in New Zealand

Nokia to support the expansion of Spark’s 5G services nationwide, as well as 4G mobile network...

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Videos

Webex launch at Gamma: a partner-led approach explained

In this interview, Will Morey, Managing Director at Gamma, discusses the company’s Webex launch, including how a partner-led pre-launch shaped the offering, the influence of MSP demand, and how the platform...

Mind the gap - addressing the risk of shadow AI

Oliver Simonnet, Lead Cybersecurity Researcher at CultureAI, discusses the findings of the company’s The State of Enterprise AI Usage: The Illusion of Control report, which reveals a growing gap between how...

The shift from MSP to MIP: unlocking a new wave of intelligent businesses

Phylip Morgan, Senior Vice President, Marketplace & Channel Expansion at Pax8, explores the shift from Managed Service Providers to Managed Intelligence Providers and what it means for the future of the...

Apprentice celebrates data centre success

Laura Allwood, now a fully qualified Project Manager at Arcadis, outlines her journey from Apprentice Project Manager to her current role - along the way obtaining a degree in Construction Management and...

Expert Opinions

From pilots to platforms: why enterprise AI investment needs a rethink

By Sujatha S Iyer, Head of AI Security at Zoho Corp.

Why AI Gains Are Happening at the Edge

By Simone Larsson, Head of Enterprise AI, EMEA, Lenovo.

Why SOC alert fatigue has become a systemic UK cyber risk

By Brett Candon, VP International, Dropzone AI.

Resolving the chicken and the egg of cyber-security

By Graham Jarvis, Freelance Business and Technology Journalist

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