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Certinia launches next-generation AI agents for services sector
  • Published in AI

Certinia’s Summer ’25 release introduces AI-driven Staffing and Customer Success Agents for Professional Services Cloud.

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NEWS
DeepSeek's cyber threats incite urgent call for regulation

UK CISOs urge government regulation of AI chatbot DeepSeek to prevent a national cyber crisis.

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NEWS
IFS fortifies supply chain prowess with 7bridges acquisition

IFS strengthens its Industrial AI leadership by acquiring 7bridges, enhancing its logistics and supply chain expertise.

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Fibre optic innovation: A new application in infrastructure monitoring

European project taps into existing fibre-optic cables to detect structural issues in real time, potentially averting disasters in infrastructure.

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KROHNE commits to accelerating data centre infrastructure

KROHNE focuses on meeting rising demand in the data centre sector with strategic production and...

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NEWS
The evolution of data center semiconductors: Navigating the AI revolution

The semiconductor landscape is evolving rapidly, reshaping cloud and AI infrastructure with...

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NEWS
Innerworks raises $4 Million to revolutionise internet security

Innerworks is advancing internet security with AI solutions to combat sophisticated fraud, backed...

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NEWS
SMEs need strong security to support the ransomware payment ban - Espria

New measures to curb the payment of ransoms by critical services signal a strong stance against...

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NEWS
LINX upgrades network in its Saudi Arabia location to meet digital demands

The London Internet Exchange enhances Riyadh IXP with advanced connectivity to support Saudi...

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NEWS
Progress software unveils MarkLogic Server 12 with Advanced RAG and Semantic Search

Progress Software launches MarkLogic Server 12, enhancing generative AI with groundbreaking...

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NEWS
Insights from Infosys: Bridging the responsible AI readiness gap

Infosys reveals that while enterprises widely acknowledge AI's potential, only a small fraction...

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NEWS
Unlocking mobile potential: Abzorb's exclusive masterclass

Abzorb launches a Mobile Masterclass to empower UK channel partners to integrate mobile as a core...

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Videos

Deep observability and the AI security illusion: why more tools aren't delivering better protection

In this in-depth discussion, Mark Jow, EMEA Technical Advocate & Evangelist at Gigamon, and Sam Lambert, EMEA Channel Director at Gigamon, explore why 83% of breaches now involve AI despite increasing security...

Hybrid world promises true PUE

Peter Griffiths, Founder and Chairman of Argyll Data Development, argues that the energy efficiency debate should move beyond making existing data centres marginally more efficient and focus instead on how AI...

What happens when service desk support becomes AI-assisted in real time

CEO Ed Crane and COO Archie Maddocks of Phoenix47 reveal how their Fusion47 platform is shifting service desk operations from reactive ticket handling to real-time, AI-assisted resolution. They discuss...

REMI delivers renewable energy portfolio optimisation

Albert Hofeldt, Chief Product and Technology Officer at Power Factors, discusses the launch of Unity REMI: Renewable Energy Management Intelligence. REMI is the purpose-built intelligence engine that...

Expert Opinions

Cybersecurity is no longer best practice – it's becoming a legal obligation

By Tracey Hannan-Jones, information security consulting director at UBDS Group

The Control Paradox: Why Regulated Industries Must Rethink AI in Security Operations

By Brett Candon, VP International at Dropzone AI

Restoring trust in the age of artificial intelligence

By Elliot Samuels, AVP at DigiCert

Refrigerants Are Critical for Data Centres: How to Manage Them Responsibly

Exclusive interview with Vincent Homrighausen, Managing Director EMEA at A-Gas, a global provider in Lifecycle Refrigerant Management (LRM): “As phase-down regulations intensify towards 2030, we support...

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