NEWS
Businesses fail to measure or monitor customer service quality

Research highlights lack of consensus on what quality means and finds many businesses prevented by cost, resource and technology barriers from achieving it.

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NEWS
Red Hat underpins Brazil's first OpenStack-based Cloud

New cloud infrastructure based on Red Hat Enterprise Linux OpenStack Platform helps Dualtec improve operational efficiency by 35 percent, enables company to expand cloud services.

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FalconStor debuts Cinder integration

New abstraction layer opens the door to FreeStor data services stack for organizations looking to take advantage of flexibility, cost savings of open, software-defined approach to storage.

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Node4 N4Protect DDoS service launches

Industry-leading DDoS protection in one service, without upfront investment.

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Alteryx secures $85 million investment

Led by Iconiq Capital and Insight Venture Partners to drive generational shift in analytics and...

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Equinix and Oracle collaborate

Enterprise customers gain high performance, low latency, and highly secure global direct access to...

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SanDisk unveils FlashSoft® Software

Latest solution delivers unprecedented I/O acceleration to virtual environments.

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8TB drive for surveillance

Seagate Technology has launched what it says is the world’s first 8TB surveillance hard drive...

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British American Tobacco extends partnership with Fujitsu

Fujitsu to manage deployment of Office 365 to help boost productivity and improve working lives...

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It only takes one hour to detect APTs on network, apparently

Survey reveals unmanaged credentials are the biggest security issue for organisations and IT...

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New Head of Architecture to drive future development at RDT

General insurance software provider RDT has appointed digital specialist Mark Degenaar as its new...

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NEWS
Cloud traffic to quadruple by 2019

The fifth annual Cisco® Global Cloud Index (2014-2019)  forecasts that global cloud traffic...

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Videos

In this conversation, Daniel Welling, Co-Founder of MSP Finance Team, shares his perspective on the financial realities facing managed service providers today. He explores why profitability can be difficult to...
Ben Pritchard, CEO of AVK, discusses the launch of what is believed to be Europe’s first, large-scale, 110 MW on-site microgrid, developed to support early phase site operational resilience. Located within...
In this discussion, David Primor, CEO of Cynomi, and Dennis Boone, President of SlashBlue, explore why third-party risk management is rapidly becoming essential for MSPs and MSSPs. They share real-world...
John Shultz, Chief Product Officer, AI and Learning Officer for Salute, discusses the company’s collaboration with Ecolab, enabling customers to protect their AI investments by reducing complexity and...

Expert Opinions

At Atlassian Team '26 in Anaheim, industry leaders gathered to explore the next phase of AI, where context-aware systems and platform enhancements are set to redefine how work is automated and scaled across...
Based on an exclusive interview with Brian Duffy, Chief Revenue Officer at Atlassian, this article explores how AI is reshaping priorities at every level, with businesses under increasing pressure to move...
By Andrea Pleşea, PhD, Co-founder and COO, Druid AI.
By George Ashwin, UK Channel Director at AddOn Networks