Customer service plus social media equals `impatience’.

A survey conducted for KANA Software by Omnibus Research shows that social media tools, mobile phones and cloud services are combining to give consumers the tools needed to both quickly get impatient about poor customer service, and give public vent to their opinions and feelings

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Checking software licences for free

Express Metrix has decided to give away a sawn-off version of its enterprise SAM solution, aimed at helping SMBs and larger enterprises test for underpaid and overpaid software licences before finding out the hard way with a software audit

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X-IO hammers down Kingfisher storage costs

Europe’s largest Home Improvements Retailer chooses X-IO’s ISE storage solution to stabilise IT infrastructure.

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Big business fails to get to grips with big data, says KPMG

An overwhelming majority of senior executives across the world’s largest organisations accept that their long-term business success will be based on understanding the growing amount of data at their disposal - yet despite recognising its value, fewer than 1 in 10 believe they are in a...

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Türkiye Finans Banks on Opengear

Opengear Certified Partner CTS Bilisim helps Turkish banking group in first phase roll out to...

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Schneider Electric ranks tenth in Global 100 Most Sustainable Corporations

Schneider Electric has been awarded, for the third consecutive year, by the Corporate Knights world...

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Granite additions

Riverbed Technology has announced Riverbed® Granite® 2.6 with new features that support...

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‘Next generation’ Power Analysis Platform

There is a necessity within modern datacentres for a more comprehensive, in-depth understanding of...

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ManageEngine debuts Cisco AVC Monitoring, iPad App, network security fortifications

ManageEngine has announced a suite of upgrades that are immediately available for key applications.

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Calligo CloudAnalyser and CloudCentre enable visibility

Provides invaluable insights before moving to cloud.

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Airedale International 2014 training programme launched

Leading British manufacturer of precision air conditioning, IT cooling, chiller and comfort...

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ChannelCloud UK/Ireland achieves CIF certification for the third time

Cloud Industry Forum Code of Practice boosts CSP’s customer credentials.

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Videos

Andy Bates, CISO/Chief Product Officer at StonesThro, explains how the company, working in partnership with Cornerstone, a leading mobile infrastructure services provider, has successfully executed a...
Peter Huang, Global President of Thermal Management & Data Centre at Castrol, discusses the rising importance of liquid cooling to meet the growing demands of AI, ML, and edge computing, explaining how bp...
Andy Bates, CISO/Chief Product Officer at StonesThro, explains how the company, working in partnership with Cornerstone, a leading mobile infrastructure services provider, has successfully executed a...
Rob Knoth, Sr Solution Marketing Group Director, Cadence provides brilliant insight into the company’s expanded partnership with NVIDIA to deliver accelerated solutions across agentic AI, physics-based...

Expert Opinions

By Derek Slager, Co-founder and Co-CEO, Amperity.
By Ismail Amla, Senior Vice President Kyndryl Consult at Kyndryl.
Attributed to Anthony Lobretto, Senior Vice President, Connectivity Services, 11:11 Systems