NEWS
BBVA selects IPsoft to automate its customer support services

BBVA and IPsofthave form ed a partnership for the joint development of a new generation of digital customer support services powered by artificial intelligence technologies, based on IPsoft’s virtual assistant, Amelia. 

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AWS introduces Amazon EKS

Customers including Snap Inc., FICO, GoDaddy, Honeywell, Intuit, Pearson, Skyscanner, Verizon, and Zendesk are adopting Amazon EKS to run Kubernetes on AWS.

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Majority of businesses missing sales and revenue as a result of inefficient marketing technology

Nearly all respondents cite a lack of maturity in their marketing technology and poor collaboration between CIOs and CMOs as key barriers preventing them delivering great customer experiences.

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Queen Elizabeth Hospital NHS Trust awards three year maintenance contract

Secure I.T. Environments Ltd, one of the UK’s leading designers and builders of modular data...

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Telia Carrier expands its Italian footprint

Telia Carrier has extended its network in Italy with a new PoP (Point-of-Presence) in Rome....

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Failing to meet customer expectations

Nearly two-thirds of respondents in the UK (58%) say more work is needed by companies to improve...

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teuto.net boosts storage performance 2,000%

Achieves 10x lower IO latency than Ceph through all layers in the virtual machine; avoids...

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NEWS
93 per cent of businesses cannot use analytics to predict individual customers’ needs

Lack of predictive analytics traps customers in vicious cycles based on their past selves.

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Mainframe focus

CA Technologies has announced at its second annual Built to Change Summit new leading-edge...

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Young engineers thrive at Crestchic during Year of Engineering

Three young, talented engineers have been appointed into key design roles at global loadbank...

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EU's diplomatic service chooses Boole Server

The BooleBox secure enterprise collaboration platform is now used by the European External Action...

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Videos

In this interview, Niall Mackey, Commercial Director at TopSec Cloud Solutions, explains why email remains the dominant attack vector for SMBs and enterprises alike. He discusses the limits of built-in...
Bill Tesarek, President of Alsay, explains that, as Texas accelerates its position as a hub for AI infrastructure, a less visible constraint is beginning to surface: water availability may become the limiting...
James Drayson, Co-Founder & CEO of Locai Labs and Mark Boost, Founder and CEO of Civo, explains how Locai Labs, the UK’s sovereign AI company, and Civo, the British sovereign cloud provider, have signed a...

Expert Opinions

By Peter Pugh Jones, Field CDO, Confluent.
Suneel Appan, Data Centre Sector Lead at Future Biogas, argues that the era of unchecked emissions claims is over, with credible net zero energy strategies now under intense scrutiny – especially for data...
By Ismail Amla, Senior Vice President Kyndryl Consult at Kyndryl.
By Sarah Beechey, Practice Leader Data Center & AI, SHI.