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DPD delivers self-service future with Sunrise Software IT Service Management

“Cost to Serve” metrics and self-service implementation key for new ITSM deployment.

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Red Bull Racing teams with IBM

Red Bull Racing has renewed its agreement to team with IBM Spectrum Computing for a further four years, until 2020. Red Bull relies on IBM Spectrum software to manage the data used in the design and development of its RB12 Formula One car, developed to compete in the 2016 season.

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Digital Transformation driving the need for digital workforce management solutions

According to Back Office Workforce Optimisation pioneer, eg solutions, Digital Transformation is leading to back office activities breaking out of their traditional bricks and mortar role and function, as organisations seek to dramatically improve their service customer propositions.

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Putting the CIO back in control

New service creates an enterprise-grade hybrid cloud that works seamlessly with public clouds, with maximum application performance and security.

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Ceph Community forms Advisory Board

Charter members include leaders from Canonical; CERN; Fujitsu; Intel; Red Hat; SanDisk; SUSE.

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Redweb step into virtual reality with Cancer Research UK

Redweb are pleased to announce that they have collaborated with longstanding client Cancer...

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Setting a new standard in data centre Interconnect?

Coriant has introduced the Coriant Groove™ G30 DCI Platform, a stackable transport solution...

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Videos

What happens when service desk support becomes AI-assisted in real time

CEO Ed Crane and COO Archie Maddocks of Phoenix47 reveal how their Fusion47 platform is shifting service desk operations from reactive ticket handling to real-time, AI-assisted resolution. They discuss...

How real cyber crises expose hidden organisational weaknesses

In this discussion, Marie Hargraves, Principal Crisis Advisor at Semperis, explores how organisations can move beyond firefighting to build true cyber resilience. She explores how fragmented communication,...

High AI adoption, but limited readiness across Asia

Chris Street, Group Chief Revenue Officer of ST Telemedia Global Data Centres, discusses the findings of a new regional research study, Mind the Gap: Bridging the AI Infrastructure Readiness Divide, examining...

AI continues to shape data centre design and operations innovation - Part 3: Future & innovation

Stefano Mozzato Vice President of Marketing, EMEA, discusses the findings of the Vertiv Frontier report, which details the technology trends driving current and future innovation, from powering up for AI, to...

Expert Opinions

Designing for a Volatile Climate: Why Data Centers Must Converge Resilience and Sustainability

By Kate Steele, Director, EMEA HPC/AI at Lenovo Infrastructure Solutions Group.

Cybersecurity is no longer best practice – it's becoming a legal obligation

By Tracey Hannan-Jones, information security consulting director at UBDS Group

Thinking like a threat actor: Why MSPs must look beyond the visible attack surface

In an exclusive interview with Rik Ferguson, VP of Security Intelligence at Forescout, it becomes clear that effective cybersecurity now demands more than compliance and regular practice. To stay ahead of...

Five ways partners can help customers stay ahead of AI-powered threat actors

By Daniel Hurel, Senior Vice President, Westcon EMEA Go-To-Market at Westcon-Comstor

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