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COVID accelerates demand for gig-driven customer support models

Report by GigCX platform provider Limitless shows customer service has helped supplement ‘gigger’ income and had a positive impact on mental wellbeing, during COVID.

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NEWS
No Going Back? Demand for hybrid working intensifies

Fujitsu research finds 85% of the C-suite and 71% of employees believe hybrid working will make their organisation more resilient and better equipped to survive economic issues.

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NEWS
Informatica unveils industry’s first intelligent data management cloud

Data pioneer revolutionises enterprise cloud data management with AI-powered, cloud-first, cloud-native, end-to-end platform to seamlessly manage data across any platform, any cloud and for any user.

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NEWS
RS Components chooses Orange Business Services as sole managed service provider

Network transformation central to RS Components’ digital strategy.

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NEWS
Adstream uses Exasol to power industry consumer behaviour dashboards

The Public Advertising Insights Portal offers visibility on the impact of the COVID pandemic across...

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NEWS
IT and business services market remains robust

The European market for IT and business services remains robust, with record demand for cloud-based...

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NEWS
Drax Group deploys Solace to improve its IT infrastructure

Drax Group has selected Solace's event streaming and management technology to make its IT...

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NEWS
Accelerating data analytics and AI in the cloud

Accelerating Cloudera Data Platform with NVIDIA computing makes AI-fueled business transformation a...

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NEWS
Merging culture and technology the way forward?

Smartsheet has revealed 71% of technology decision-makers are rethinking their longer-term...

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NEWS
Cloudreach launches Smart Migration service

New automation service will make cloud migration easier, quicker and more cost efficient.

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NEWS
Identity governance key to zero trust

Analyst-led research reveals cloud-based identity management is needed to support stronger...

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NEWS
UPS design enables data centre professionals to grow as needed

Schneider Electric has launched the Galaxy VL 200-500 kW (400V/480V) 3-phase uninterruptible power...

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Videos

Work AI Institute delivers real-world lessons for successful AI adoption

Work AI leader Glean has launched the Work AI Institute, a first-of-its-kind research initiative - supported by faculty from Stanford, Harvard, Berkeley, Notre Dame, and others - dedicated to decoding what...

AI-Enhanced Security and Incident Response for MSPs

In this interview, Dave Baggett, SVP/GM Security Suite at Kaseya, discusses how MSPs can tackle rising complexity, manage vendor sprawl, and stay ahead of high-impact incidents. We explore Kaseya’s unified...

Making the most of the Middle East’s digital infrastructure

James Netherwood, Head of Research Middle East, Capacity and Datacloud, discusses the upcoming Capacity Middle East event and the launch of Datacloud Middle East. The events unite over 3,500 executives from...

Driving innovation in the energy resilience industry

Lenaik Andrieux, General Manager – Power Systems EMEA, India & Australia, Rehlko, explains how the acquisition of The Wilmott Group, a UK-based supplier of critical backup-power solutions, makes Rehlko one...

Expert Opinions

IDTechEx Investigates: Could New Nuclear Feed Power-Hungry Data Centers?

IDTechEx Technology Analyst Noah El Alami discusses the potential of the new generation of nuclear technologies – fission small modular reactors (SMRs) and fusion energy – in powering the ever-increasing...

AI Ambition meets Sustainability: The new reality of the data centre sector

By Terry Storrar, managing director, Leaseweb UK.

Why software is the essential building block behind quantum computing’s huge potential

By Eric Paulsen, Field CTO, EMEA, Coder.

Why Liquid and Hybrid Cooling are Powering the AI Boom

By Alistair Barnes, Head of Mechanical Engineering at Colt Data Centre Services.

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