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Self-service and AI are redefining how consumers view customer service

Two-thirds (66%) of UK consumers would choose text-based channels over speaking with a live person on the phone when it comes to customer service.

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Bringing NetOps and DevOps closer together
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Pioneering programme from F5 set to inspire major industry shift, equipping NetOps to better support automation, continuous delivery and continuous improvement.

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Seeking a better way to share cyber threat intelligence

New research conducted by Ponemon finds 66 percent of respondents indicate better threat intelligence could have prevented or minimized the impact of a cyber attack.

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NEWS
Midcounties Co-Operative chooses colocation with Six Degrees

Birmingham South data centre now hosts Midcounties Co-operative’s full spectrum of IT services and data, ensuring stable and secure systems across the whole business.

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Check Point launches CloudGuard

New cloud security product family prevents account hijacking and Gen V cyber-attacks on SaaS...

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Cloud security - Palo Alto has it covered

Palo Alto Networkswill welcome more than 10,000 attendees to its Epic Cloud Security Event...

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Civica becomes newest member of the Cloud Industry Forum

Civica, a market-leading specialist in business-critical software, digital solutions and managed...

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Microsoft unveils the UK’s 'most powerful' cloud services

The M-Series virtual machines (VMs) in Azure can handle very large workloads that involve a lot...

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NEWS
88% of IT leaders unable to deliver on organisation’s need for business agility

100% of IT leaders with high degree of cost transparency are on company board, compared with 54%...

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Cloudian enables S3-compatible storage access for NVIDIA’s Deep Learning GPU System

Cloudian has announced the integration of a plug-in within NVIDIA’s Deep Learning GPU Training...

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Dell EMC expands server capabilities

Industry-leading 14th generation PowerEdge servers, the bedrock of the modern data center, adds...

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Cogeco Peer 1 forms Strongbox partnership

Superfast processing power, integrated with Managed Microsoft Azure Services, on a pay as you go...

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Videos

Pulsant unveils £10 millionhigh-density investment in Milton Keynes data centre

Rob Coupland, CEO at Pulsant, discusses the company’s £10 million investment in its Milton Keynes data centre to provide high-density, sovereign compute capacity to support AI transformation, with plans to...

Apprentice celebrates data centre success

Laura Allwood, now a fully qualified Project Manager at Arcadis, outlines her journey from Apprentice Project Manager to her current role - along the way obtaining a degree in Construction Management and...

Why collaboration is driving innovation in the future of IT services

Dan Wensley, CEO of the Global Technology Industry Association (GTIA), discusses how MSPs must collaborate as AI adoption accelerates across the industry. He explains why community, peer learning, and open...

Interview with AAlberts at DCW 2026

Data Centre World 2026

Expert Opinions

Underestimate harmonics at your peril

Harmonics pose a headache for electrical systems in many industries, but data centres are uniquely exposed to the risks. Scott Birchall, Data centres & HVACR application engineer, ABB, explains what harmonics...

Cooling Under Grid Constraint: Why Waste Heat Is Becoming Essential

By Mihir Nandkeolyar, Director Business Development Global Data Centre Solutions, Johnson Controls.

Why AI Gains Are Happening at the Edge

By Simone Larsson, Head of Enterprise AI, EMEA, Lenovo.

SECURING THE DIGITAL LEGACY: FUTURE-PROOFING THE DATA CENTRE WORKFORCE

By Matt Evans, CEO at Apx Data Centre Solutions.

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