New study spotlights divide between businesses and consumers over definition of "good" customer experience

LogMeIn's 2018 AI Customer Experience Study shows average time to resolution is nearly 3X higher than customers find acceptable.

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Organisations still struggle with data loss

Cloud adoption and rndisaster recovery testing is growing, yet 30 percent of organisations rnsay they still experience data loss - proving there is still work to be rndone.

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WinMagic enables enterprise-class full drive encryption for Linux

WinMagic has recently delivered the first known rnenterprise-class managed full drive encryption solution for Linux. The rnnew capability empowers the company to assist enterprises struggling rnwith managing encryption of their Linux-based devices.

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Death of the high street 50% of all retail could move online by 2044

Thern advent of technology has turned the UK retail sector on its head rnproviding greater value, greater convenience and greater variety, all rnfrom the comfort of our own homes. The downfall of this growing rnprominence of e-commerce in our shopping and spending habits is that we're seeing more...

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Bomgar acquires BeyondTrust

Combinedrn entity will continue to be a leading cyber security company with the rnworld's most...

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Eagle Eye adds German data centre

Eaglern Eye Networks has added a data center in Germany rnexpanding its global network of video...

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Datrium closes $60m Series D funding

Datrium has closed an oversubscribed $60M round of Series D rnfunding. Led by Samsung Catalyst...

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UKFast launches multi-million pound public sector and AI data centre

State-of-the-art hosting space unveiledrnfollowing 43% YOY growth.

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AO.com reinforces digital resilience with ANS Group

Onlinern electrical retailer, AO.com, is future-proofing its IT operations with rncloud and managed...

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Yellowfin helps BGL make life insurance more simple and accessible

Yellowfin's comprehensive feature-set delivers complete performance visibility and immediate...

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Double digit growth for external storage market

The EMEA external storage rnsystems market recorded another positive quarter in 2Q18, according to...

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Rubrik launches Datos IO 3.0

Rubrik'srn investment in Datos IO accelerates the platform's ability to protect rnmission-critical,...

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Videos

Nicolas Champagne, Global Market Manager of batteries and data centres at Arkema, highlights the importance of the raw materials and solutions designed to meet the challenges of high-power density, continuous...
John Bradshaw, Director of Cloud Computing Technology and Strategy at Akamai EMEA, explains how, as enterprises scale AI, traditional cloud infrastructure is being tested in new ways. The solution? AI Grid:...
Kristian Wright, Co-Founder and CEO at enhanced.io, discusses why MSPs must move beyond traditional endpoint security and embrace a unified approach across endpoint, network, cloud, identity, and IoT...
Chris Street, Group Chief Revenue Officer of ST Telemedia Global Data Centres, discusses the findings of a new regional research study, Mind the Gap: Bridging the AI Infrastructure Readiness Divide, examining...

Expert Opinions

By Adam Eaton, CEO of VIRTUS Data Centres.
By Adam Winston, Vice President of Endpoint Security & MDR, WatchGuard
Chris Carreiro, Chief Technology Officer at Park Place Technologies, examines how sovereign compute ambitions and accelerating AI adoption are reshaping enterprise infrastructure strategies.
In this Q&A, Kristian Györkös, Senior Vice President and Global Head of Channel at WSO2, discusses how the rise of agentic AI is reshaping enterprise architecture, driving demand for composable systems and...