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Self-service and AI are redefining how consumers view customer service

Two-thirds (66%) of UK consumers would choose text-based channels over speaking with a live person on the phone when it comes to customer service.

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Bringing NetOps and DevOps closer together
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Pioneering programme from F5 set to inspire major industry shift, equipping NetOps to better support automation, continuous delivery and continuous improvement.

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Seeking a better way to share cyber threat intelligence

New research conducted by Ponemon finds 66 percent of respondents indicate better threat intelligence could have prevented or minimized the impact of a cyber attack.

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NEWS
Midcounties Co-Operative chooses colocation with Six Degrees

Birmingham South data centre now hosts Midcounties Co-operative’s full spectrum of IT services and data, ensuring stable and secure systems across the whole business.

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Check Point launches CloudGuard

New cloud security product family prevents account hijacking and Gen V cyber-attacks on SaaS...

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Cloud security - Palo Alto has it covered

Palo Alto Networkswill welcome more than 10,000 attendees to its Epic Cloud Security Event...

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Civica becomes newest member of the Cloud Industry Forum

Civica, a market-leading specialist in business-critical software, digital solutions and managed...

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Microsoft unveils the UK’s 'most powerful' cloud services

The M-Series virtual machines (VMs) in Azure can handle very large workloads that involve a lot...

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NEWS
88% of IT leaders unable to deliver on organisation’s need for business agility

100% of IT leaders with high degree of cost transparency are on company board, compared with 54%...

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Cloudian enables S3-compatible storage access for NVIDIA’s Deep Learning GPU System

Cloudian has announced the integration of a plug-in within NVIDIA’s Deep Learning GPU Training...

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Dell EMC expands server capabilities

Industry-leading 14th generation PowerEdge servers, the bedrock of the modern data center, adds...

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Cogeco Peer 1 forms Strongbox partnership

Superfast processing power, integrated with Managed Microsoft Azure Services, on a pay as you go...

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Videos

Community collaboration and transparency - key to data centre success in the AI era

Edgar Van Essen, Managing Director, CCO and Partner for Switch Datacenters, outlines a dramatic decline in water use, new cooperative stakeholder models including green residual heat exchange networks, and a...

DACH focus delivers for Portus

Falk Weinreich, CEO of Portus Data Centers, discusses the company’s focus on the DACH region, with plans to accelerate expansion of their existing data centre portfolio – most immediately with the...

What it takes to deliver a data centre

Katie Coulson, Executive Vice President and General Manager, Skanska Advanced Technology, discusses the many factors which need to be considered when delivering a data centre design and build, including the...

AI tools to digital employees: why traditional security models are falling behind

As AI tools evolve into a rapidly growing digital workforce, organisations are being forced to rethink how they secure them. In this conversation, Steve Wilson, Chief AI Officer at Exabeam, explains why AI...

Expert Opinions

Atlassian Q&A: Inside the company’s vision for AI

In this Q&A, Jamil Valliani, Head of Product for AI at Atlassian, discusses the company’s approach to AI, the role of context in enterprise workflows, and how tools like Rovo and Teamwork Graph are evolving.

Atlassian Team '26: The growing role of context in AI-driven workflows

At Atlassian Team '26 in Anaheim, industry leaders gathered to explore the next phase of AI, where context-aware systems and platform enhancements are set to redefine how work is automated and scaled across...

The OT blind spot in data centre resilience

Why visibility into supporting operational systems matters just as much as protecting core IT.

Key Causes of Data Loss: It’s Not all Ransomware’s Fault

By Graham Jarvis, Freelance Lead Journalist, Business and Technology, Trudy Darwin Communications, for Bridgeworks Ltd.

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