Research shows customers are using social media to complain

A survey commissioned by NewVoiceMedia gives some indication of the growing importance of social media as the vehicle through which end users complain about poor service from suppliers, and praise good service

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Mongo’s DBaaS now available on Rackspace ObjectRocket

Applications as cloud services are now becoming more accepted with Mongo’s Database as a Service the latest to appear via the ObjectRocket service of CSP, Rackspace

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Mobile IT: Preparing for a revolution in working practices
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Mobile working isn’t just growing - it’s set to become the norm. IDC predicts that mobile workers will outnumber their fixed counterparts by 2016. The reality is that most companies need to make comprehensive changes to their IT systems, policies and approach in order to ready...

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Certus IT stays ahead of the crowd in the Cloud
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How NGD, operator of one of Europe’s largest data centres, ensures competitive advantage for Certus IT, a fast growing private cloud services provider.

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West Sussex cuts running costs by 75 per cent with latest UPS

Any shift in an organisation’s circumstances can result in significant changes to its data...

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Don’t miss the bus!

Private cloud provides highly available and resilient ecommerce site for one of the UK’s...

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Repenting of data centre sins

Why power and cooling are among the greatest threats to data centre operations, and how to mitigate...

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New name, new impetus

In recognition of the data centre market’s growing importance, Gamma Global has established...

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Power protection – the bigger picture

This winter the UK has been hit by some of the most tempestuous weather conditions leaving...

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Great Expectations?

How to avoid disappointment when adopting flash technology. By Skip Bacon, Chief Technology Officer...

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DCA Review

By Simon Campbell-Whyte DCA Executive Director.

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Juggling performance, availability and security

Factors driving data centre evolution. By Tony Lock, Freeform Dynamics.

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Videos

David Rimmer, Microgrid Business Leader UK&I at Schneider Electric, outlines the ways in which data centre microgrid deployments can contribute to energy cost savings, energy resilience and independence, and...
Adam Salley, Sr. Director, Solutions Specialists, Kaseya, outlines the importance of service productisation and MSP enablement.
Adam Salley, Sr. Director, Solutions Specialists, Kaseya, provides a comprehensive, insightful overview of the many topics and technologies impacting the Business Continuity Disaster Recovery (BCDR) landscape...
Michael Anderson, VP, Business Development at Abstract Security, discusses the launch of the company’s PAINT Partner Program (Partnerships, Alliances, and INTegrations), designed to empower resellers, MSPs,...

Expert Opinions

By Kirsty Paine, Field CTO & Strategic Advisor, Splunk.
By Subhashis Nath, AVP and Head of Analytics, Infosys.