Contact Centre Homeworking – Is it time to think again? 

Klaas van der Leest, UK Managing Director, Intelecom outlinesfive reasons why it’s time to reconsider homeworking, and although he is thinking contact centre homeworking, the same rules increasingly apply to many other areas

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How IBM will support cloud developers

A raft of 30 new services built around the recently launched BlueMix PaaS, including a sandbox area, are being targeted at the cloud applications and services community to make development easier and richer

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iTRACS evolves DCIM

iTRACS has released Converged Physical Infrastructure Management® (CPIM®) 3.2. This latest release enables faster workflows, enhanced integration tools and a new level of automated connectivity management featuring the integrated imVision® automated infrastructure management solution.

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Dell advances Open Networking initiative

Dell’s open-networking initiative disrupts traditional networking switch model, enables rapid...

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Big Blue gets a big cloud idea

IBM has latched onto the need to not have as many partners as possible, to provide the widest...

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HP extends mission-critical enterprise environments

Company adds availability, efficiency and cloud-readiness enhancements for business-critical...

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Alert Logic announces international expansion Into EMEA

Alert Logic has announced its international expansion into EMEA. The US-based company recently...

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KEMP enhances server workload and application security

New security features for ADCs fill the gap left by Microsoft TMG.

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ManageEngine fortifies enterprise security log analytics

New SIEM GA features: real-time event correlation, complete user audit trail, ISO 27001 reporting,...

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Mimecast service disarms Spear Phishing threat

Targeted Threat Protection joins suite of cloud security services for email.

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Volta welcomes SSE Telecoms’ ‘LIGHTNOW’ network at its central London data centre

SSE Telecoms’ LIGHTNOW high capacity networking service now available at Volta, adding...

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Videos

Mark Banfield, Chief Revenue Officer at TeamViewer, discusses how the company is using its Tia (TeamViewer Intelligent Assistant) and a ‘shift left’ approach to move IT support from reactive to more...
Data Centre World 2026
Daniel Reeves, CEO of The Computer Clinic Bicester, shares how the business has evolved from its roots into a modern IT services provider supporting both consumers and organisations. He discusses shifting...

Expert Opinions

By Danny Kirby (Senior Account Director at Cameo Services) and Iain Burton (Strategic Account Director at RTK Group).
Tom Salmon, group business development manager for data centres at SPP Pumps, explores the scale of the pumping requirements at data centres, arguing that turnkey suppliers and pre-integrated systems can help...
In data centres, direct-to-chip liquid cooling relies on fast-acting valves to regulate coolant flow and protect servers from overheating. Yet across server racks operating 24/7, the cumulative energy demand...
This article is based on an exclusive interview with Steve Wilson, Chief AI Officer at Exabeam, exploring how the rise of the digital workforce is reshaping cybersecurity. The discussion covers the shift from...