Protecting chillers from damage

A large data centre’s chillers have just been given valuable protection from contamination through the fitment of RABScreen air intake screens.

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Bias in customer service is a problem, but could Artificial Intelligence and Robots save the day?

It’s National Customer Service Week this week, and one of the key themes being discussed is the use of AI technology and chatbots for serving customers. One big debate for the week is whether chatbots will or will not eliminate any inadvertent bias in how customers are treated.

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Digital Workplace uses Blockchain

Invotra, providers of secure digital communications platforms for enterprises, has launched what it says is the first ever digital workplace that utilises blockchain.

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Analytics for everyone

MicroStrategy has introduced MicroStrategy 10.9, the newest feature release to the company’s MicroStrategy 10™ platform.

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Tech Data to set out its Cloud Practice strategy

Distributor will articulate how the meaning of value is changing and what it means for the channel...

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Almost half of UK organisations don’t feel they have the internal skills to deal with cyber threats

New research from business continuity and disaster recovery provider, Databarracks, has reported...

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SolarWinds delivers visibility for managing Cisco ASA firewalls

SolarWinds Network Insight for Cisco ASA is now available as part of the latest versions of...

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oneclick launches Cloud Resource Manager

oneclick AG has launched a new system integration tool, Cloud Resource Manager. It is now...

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Veritas launches research and development function in Ireland

Irish Taoiseach Leo Varadkar officially opens Veritas multi-cloud innovation centre in Dublin.

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DC industry should take inspiration from the Nordics' approach to ICT innovation

The Green Grid to discuss ICT’s responsibility in achieving a sustainable future at Nordic...

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Compuware introduces Cloud access to mainframe development

Compuware is addressing the critical need to leverage modern Agile and DevOps best practices for...

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New Atos paper outlines major advances in cyber security

Atos, a global leader in digital transformation, believes waiting for digital threats to...

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Videos

Drew Gravitt is Senior Director of Distributed Generation & Microgrid Sales at Mission Critical Group (MCG) explains how the demand for data centres is surging due to AI and digital services and how this is...
In this interview, Melanie Douglas, Sales Manager EMEA & Global Partner Program Manager, discusses how the company is evolving its Microsoft 365 migration expertise into AI readiness, governance, and Copilot...
In this interview, Josh Ewing, VP of eNlighten Managed Services at Namos Solutions, discusses how managed services are evolving beyond traditional break-fix models towards value-led, outcome-focused delivery....

Expert Opinions

In an exclusive conversation with Devang Mehta of Infrassist, the focus is on how MSPs can move beyond reactive firefighting and build for sustainable growth. Mehta explains how MSPs must rethink how they...
Subzero Engineering discusses why Asia-Pacific is fast becoming the proving ground for next-generation data center infrastructure.
By Jamie Woodhall, UK Technical and Innovations Manager at Rentokil Specialist Hygiene.
By Louis Charlton, CEO of Global Commissioning.