The rise of remote work, the significant role employee satisfaction plays in the “Great Resignation,” and the detrimental nature of IT downtime has put a stronger emphasis on DEX for many organizations. In fact, Nexthink found that 89% of employees surveyed in a recent report believe DEX is an extremely or very important part of the overall employee experience. Yet, 43% of business leaders say their organization doesn’t currently have a way to measure DEX. Nexthink Accelerate is here to help companies meet their goals, deliver value and navigate the DEX landscape.
“Every company understands the importance of a positive employee experience, but trends towards hybrid work and the Great Resignation are showing companies the urgency to deliver on that promise,” said Yassine Zaied, Chief Strategy Officer for Nexthink. “Nexthink Accelerate offers organizations a faster realization of their goals with customized, human-to-human support armed with years of experience to provide a more proactive, actionable responses to IT challenges that disrupt employee experience. With Nexthink’s expertise and best practices, organizations can quickly achieve better employee experiences whether they happen in the office, at home or on the road.”
Nexthink Accelerate is about a controlled progression toward your organization’s goals focused on the following areas:
Platform Optimization: Helps customers capitalize on their DEX platform with expert guidance on configurations, ongoing maintenance and expansion recommendations on technology integrations.
Actionable Insights: Using cloud scale data and custom tools, Nexthink Accelerate provides a skilled analyst team to work tirelessly on identifying issues and trends that can affect customer environments, enabling a proactive approach by providing the reason and recommendations on how to mitigate them before they become a problem.
Strategic Automation: Provides augmented team support with the best DEX professionals available delivering results for organizations of all sizes when needed – minimizing cost, overhead, and complexity.