Released in time for World Password Day, the global survey polled 3,250 individuals across the United States, Australia, Singapore, Germany, Brazil, and the United Kingdom and provides evidence that increased knowledge of security best practices doesn’t necessarily translate into better password management.
Key findings include:
Password behaviours remain largely unchanged from the same study conducted two years ago — translating to some risky behaviors. 53 percent report not changing passwords in the past 12 months despite a breach in the news. And while 91 percent know that using the same password for multiple accounts is a security risk, 66 percent mostly or always use the same password. This is up 8 percent from our findings in 2018.
The data showed several contradictions, with respondents saying one thing and in turn, doing another. 77 percent say they feel informed on password best practices, yet 54 percent still try to memorise passwords and 27 percent write them down somewhere. Similarly, 80 percent are concerned with having their passwords compromised, and yet 48 percent never change their password if not required.
Most respondents (66 percent) use the same password for multiple accounts, which surprisingly has gone up 8 percent from our 2018 findings. Why? The fear of forgetting login information continues to be the number one reason for password reuse (60 percent), followed by wanting to know and be in control of all of their passwords (52 percent).
The good news is there is broad awareness and usage of Multifactor authentication (MFA). Fortunately, 54 percent say they use MFA for their personal accounts and 37 percent are using it at work. Only 19 percent of survey respondents said they did not know what MFA was.
Respondents are also very comfortable with biometric authentication – using your fingerprint or face to login to devices or accounts. 65% said they trust fingerprint or facial recognition more than traditional text passwords.
“During a time where much of the world is working from home due to the disruption caused by the COVID-19 pandemic, and people are spending more time online, the cyber threats facing consumers are at an all-time high. Individuals seem to be numb to the threats that weak passwords pose and continue to exhibit behaviours that put their information at risk,” said John Bennett, SVP & GM of Identity and Access Management at LogMeIn. “Taking just a few simple steps to improve how you manage passwords can lead to increased safety for your online accounts, whether personal or professional. Make World Password Day 2020 the tipping point for a change in your password behaviour.”