With this announcement, Extreme is also introducing “Co-Pilot,” a new automation feature that will help IT administrators save time and effort on an increasing number of everyday tasks. The ExtremeCloud IQ application can be deployed in the public cloud, private cloud, or on-premises, providing enterprises with unmatched flexibility to accomplish their business objectives. Built on an architecture supported by microservices, third-generation cloud technology and tools acquired from Aerohive Networks, ExtremeCloud IQ ingests over 3 billion highly instrumented messages and events – and 3 petabytes of data – per day across its global footprint of regional cloud instances. These events and messages are processed through the native ExtremeCloud IQ machine learning and artificial intelligence engine to provide IT administrators with actionable insights, and now with Co-Pilot, automated assistance.
·Cloud is the fastest path to implementing the autonomous network. Today, ExtremeCloud IQ provides a unified management platform for wireless access points, switches, routers, and security/NAC, enabling onboarding, configuration, monitoring, troubleshooting, reporting, and many other capabilities for cloud-centric enterprise networks. Over the next 90 days, through a continuous delivery model, ExtremeCloud IQ will expand to support Extreme’s wired edge switching solutions, including the VSP4900 fabric-enabled multi-service edge switch, the X465 premium, stackable multi-rate Gigabit Ethernet switch, and other edge switches.
·Initial use cases for Co-Pilot will begin to rollout this calendar year and will be available at no additional charge until April 1, 2020. Co-Pilot will give customers of the ExtremeCloud IQ application “Instant Context” capabilities. This will reduce the volume of context-gathering activities required for support calls to near zero by implementing a machine learning-driven, intelligent support chat window that collects real-time and historical information about a device or client through input or drag-and-drop functionality.
·Future iterations of Co-Pilot will, through the use of ML and AI, proactively automate Return Materials Authorizations (RMA) of any infrastructure device it determines to be operating sub-optimally that is connected to ExtremeCloud IQ via “Auto-RMA”, and proactively send a replacement device without bothering the IT administrator.
·Co-Pilot will also take the guesswork out of whether or not to use Dynamic Frequency Selection (DFS) channels with “Auto-DFS.” By constantly monitoring and comparing these important channels shared with government radar for cleanliness within a specific network and anonymously across the ExtremeCloud IQ platform, Extreme will proactively provide the definitive “go/no go” for DFS usage to IT administrators that has eluded them for 10+ years. Both of these new features are scheduled for release in the first quarter of next year.