“HCL and SBE share the same vision of offering innovative digital transformation solutions and services with a prime focus on excellent customer experience. This is why we view HCL as an ideal match for us,” said Renea Rayner, Managing Director at Strong-Bridge Envision. “Our customers will continue to receive top-notch customer care and value-added support along with gaining HCL’s robust products and services offerings.”
“This collaboration will bring SBE’s customer experience legacy and 200 experienced SBE employees from across various industries and top-tier consulting firms to the HCL family,” said Rob Novick, Managing Director at Strong-Bridge Envision. “By focusing on every aspect of the customer experience journey, SBE’s ability to design impactful experiences built upon cost-effective and efficient technology architectures, integrating legacy processes, and leveraging data and analytics coupled with the latest HCL technology and services will offer unforeseen customer-value.”
Strong-Bridge Envision, headquartered in Seattle, WA, is a digital consulting firm specializing in customer experience strategy, business transformation, and change management. Serving Fortune 1000 clients since its founding, Strong-Bridge Consulting merged with Envision in 2017 to extend its consultancy and digital transformation capabilities and further establish its footprint across North America, transforming itself into a market leading digital transformation consultancy.