As digital transformation begins to take hold in the enterprise world, the aviation industry faces increasing challenges, from the growing technical capabilities of modern aircraft to evolving, complex customer needs. Recognizing the need for innovation to remain competitive in this changing environment, Lufthansa Technik sought to be at the forefront of digital aviation technologies that could improve customer experience, as well as create new business opportunities.
The company seeks to do so with AVIATAR, a new product division developed from scratch. AVIATAR is an open and collaborative platform for partners, clients and developers that offers a variety of digital products and services by gathering multiple apps in one place. AVIATAR was designed to help make airline operations safer and more reliable, helping to lead to fewer delayed or canceled flights, fewer technical diversions and a smoother travel experience for passengers.
Lufthansa Technik set up a hybrid cloud environment using both Azure and on-premise infrastructure to run AVIATAR's application services. This enables the company to more quickly deploy new components and provide a public cloud option for AVIATAR users. Along with a software stack from Red Hat, Lufthansa Technik is embracing an open and vendor-independent architecture with a vision for a multicloud scenario. Lifthansa Technik’s AVIATAR platform was created using:
This migration has better enabled Lufthansa Technik to think differently about its digital future. From automation to storage to self-service provisioning, the capabilities provided by Red Hat software help Lufthansa Technik’s development and operations teams work together more effectively. Data scientists, airplane engineers and developers are able to collaborate on internal and third-party applications for material planners, engineers, and other end users, which can help them better predict events and, as a result, help to save time and money.
Lufthansa Technik’s IT and developer teams can now use modern practices and processes, from DevOps and automation to modular and microservices-based infrastructure components to more quickly iterate on new ideas and can now bring applications to market in weeks instead of months or years. Writing new applications can now be done without having to wait for any provisioned infrastructure, which can enable developers to start delivering business value in a few days. Underscoring its success with open source infrastructure, Lufthansa Technik earned a 2018 Red Hat Innovation Award.