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RingCentral enhances AI-driven workforce management with CommunityWFM acquisition
  • Published in AI

RingCentral acquires CommunityWFM to boost its contact centre platform with advanced AI workforce management capabilities.

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Qodea expands into Nordic market with acquisition of TIQQE AB

Qodea Ltd. acquires Swedish consultancy TIQQE AB to broaden its European presence and enhance engineering capabilities in the Philippines.

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SUSE appoints Margaret Dawson as Chief Marketing Officer

SUSE strengthens its global marketing strategy with the appointment of Margaret Dawson as CMO, focusing on growth and innovation in enterprise-grade solutions.

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Nokia and Supermicro forge partnership for AI-optimized data centre networking

Nokia partners with Supermicro to offer AI-enhanced, high-performance data center solutions, improving scalability and automation.

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Zyxel Networks launches 'Tune Up Your Network' campaign

Zyxel Networks unveils a new advertising campaign highlighting the Nebula cloud management...

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Zoho expands UK operations with strategic moves and new innovations

Zoho expands its UK footprint, investing in local teams and technology, with plans for a new office...

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Data centre immersion cooling market to surpass $7.2 billion by 2034

The global data center immersion cooling market was valued at USD 1.3 billion in 2024 and is...

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Georgia and Pennsylvania: Rising stars in the US data centre market

Georgia and Pennsylvania are emerging as key players in the US data center landscape, driven by...

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Eviden unveils Europe's most powerful supercomputer: JUPITER

Eviden launches the JUPITER Booster, Europe's most potent supercomputer, set to revolutionise AI...

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Geotab surpasses 5 million vehicle subscriptions, driving innovation in fleet management

Geotab Inc. celebrates a significant milestone, reinforcing its global leadership in connected...

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Data4 bolsters sustainability with EDF nuclear deal

Data4 secures a 12-year nuclear supply deal with EDF, marking a significant step towards...

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The UK: A booming hub for AI investment

The UK’s AI sector commands record investments, bolstering its status as a global technology...

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Videos

AI - time for a rethink?

Claire Keelan, UK MD at Onnec, is warning that the UK will fall short of its AI ambitions and data centre expansion targets, unless it tackles the growing workforce shortage by tapping into underused talent...

From compliance to competitive advantage: the AI governance and cyber risk opportunity for MSPs

In this in-depth conversation, Roy Azoulay, Co-founder and CIO of Cynomi, and Phil Bindley, Field CISO at Intercity Technology, explore how MSPs and MSSPs can turn regulatory compliance, AI governance, and...

Partner enablement, AI services, and lessons from Alteryx’s McLaren partnership

Rishi Kapoor, WW Partner Sales Engineering Leader at Alteryx, shares how Alteryx One and the Partner SE model enable MSPs to transition from infrastructure management to high-value data and AI services. From...

Delivering sustainable decommissioning and circular economy outcomes

Rob Bolton, CEO at n2s Bioscope, explains how n2s has formed a new three-year partnership with NTT DATA to support Virgin Media O2 across all UK data centre sites, focusing on responsible decommissioning,...

Expert Opinions

In the age of deepfakes, proving what is real matters more than detecting what is fake

By Lakshmi Hanspal, Chief Trust Officer at DigiCert.

Why AI data centres are becoming a critical infrastructure cyber risk

By Arik Diamant, Principal Solution Architect, at Claroty.

How to prepare for the Cyber Security and Resilience Bill

By Matt Middleton-Leal, Managing Director EMEA, Qualys

Powering the Future Responsibly: Driving Data Centre Growth with Sustainability at the Core

By Darren Ellis; Managing Director, EMEA, Park Place Technologies.

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