Red Hat has revealed a new mobile survey focused on line of business (LOB) decision makers, that shows almost half (47 per cent) see mobility as a means to automate existing business processes. Only 26 per cent of them cite the objective of mobile being used to change the way they do business, 35 per cent of IT decision makers, on the other hand, view mobile apps as more transformative for the business.
Red Hat commissioned research firm Vanson Bourne to conduct two separate surveys, the first of which polled the views of 200 IT decision makers in October 2015, followed by a more recent survey of 200 LOB decision makers in January 2016, from private sector organisations across the U.S. and Western Europe. The latest research reveals that LOB decision makers are well-aligned with their IT colleagues on many aspects of mobile strategy, investment growth, performance measurement, and the increasing role of the business in mobile decision making. This points to greater harmony between LOB and IT in meeting demand for mobile apps.
Key findings of this survey include:
?LOB decision makers see the current approach to mobile app development as primarily IT-led (38 per cent) followed by business-led (24 per cent). However, 36 per cent anticipate mobile app development being business-led over the next two years.
?LOB decision makers in the U.S. and Western European favour different methods for developing apps. While 28 per cent of U.S. LOB decision makers use a collaborative Mobile Centre of Excellence (MCoE) approach, only five per cent of LOB decision makers in Western Europe take this approach to app development.
?LOB decision makers are more focused on client-side development tools and technologies, while relying on IT to support them with a range of modern app development and integration technologies. Seventy per cent of LOB decision makers have already used the IT department as a resource for designing and building mobile apps, compared to just 27 per cent that have used a third party.
?LOB decision makers expect implementation of IoT projects to increase in 2016. Twelve per cent of LOB decision makers said their organisations have already implemented an IoT project, more than half (53 per cent) expect IoT projects to be initiated this year or next.
?The majority of LOB decision makers (78 per cent) cite the use of KPIs to measure mobile success and see responsibility for tracking these shifting more towards the business. LOB decision makers (58 per cent) report that senior IT heads are currently responsible for tracking KPIs but half of LOB decision makers expect that LOB heads will be responsible for KPIs in the next year.