Hewlett Packard Enterprise (HPE) has been selected by RBS, one of the UK’s largest banks, to digitally transform the company’s cheque clearing service through the implementation of a new image-based solution.
The new digital service is being implemented as part of a wider change to the banking industry whereby all cheques must be processed digitally by 2017, following the introduction of HM Treasury’s Future Clearing Model which is viewed as the biggest change to cheque clearing in a generation.
Working closely with RBS, HPE will deliver a stable, secure and future-proofed digitised cheque clearing service which will centre on the creation of the new image-based solution. The service will also safely comply with the regulatory changes currently planned and meet the 2017 implementation timescale, while at the same time ensuring customer service is not impacted.
“We are delighted to extend our long standing Cheque Clearing relationship with HPE for a further term, seeing us through the transition to the Future Clearing Model, and the exciting opportunities for enhanced service and further innovation this presents us. We look forward to working with HPE over the coming years to improve our customer experience and maintain the high levels of service currently provided, whilst delivering a secure and cost effective end-to-end Cheque Clearing solution,” said Judy Lenihan, Head of UK & Ireland Cheque Clearing for RBS.
“Timely and accurate cheque clearing is a vital core function for any bank and the delivery of the digital transformation programme will ensure we protect RBS’ position as the largest cheque clearer of sterling payments globally,” added Jeremy Suddards, HPE’s vice president and general manager of the financial services industry. “Helping businesses digitise their operations is one of our main strengths and we are committed to helping those firms looking to make these changes come up with rich digital experiences that benefit their customers and employees.”