Sunday, 16th June 2019
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Kiabi revolutionises ‘ready-to-wear’ fashion

Software AG’s Digital Business Platform accelerates Kiabi’s cross-channel strategy.

Kiabi, a fashion retailer with a strong online presence servicing 20 million customers across 32 countries and more than 500 stores, chose Software AG’s webMethods API Management Platform to fulfill its vision of delivering a superior customer experience, broaden its international business, and become the world’s leading multi-channel fashion provider.
Kiabi is using webMethods API (application programming interfaces) Management to extend its digital ecosystem as a way to expose core business functions in real-time to business partners and across all departments in their company. The API ecosystem at Kiabi empowers both internal and external parties to deliver rich and engaging experiences for their customers. This, in turn, drives innovation far beyond the scope of the company’s current online platform—all while accelerating time to market. webMethods is a key component of Software AG’s Digital Business Platform, and has recently extended its API deployment options to include on-premise, Cloud and Hybrid functionality.
Kiabi built crucial API building blocks for composing applications ensuring they can manage the rapidly changing demands of the fashion business. This enables them to scale their systems and their online presence up—or down—rapidly depending on customer demand.
Oliver Guy, Retail Industry Director, Software AG, commented: “Kiabi’s approach has great foresight. Retailers are finding that in order to compete in the multi-channel world they need to share more and more information internally and externally and provide consistent and re-usable capability across the organisation. Consequently a robust approach to managing APIs across both cloud and on premise solutions is becoming crucial.”
Kiabi use other components of Software AG’s Digital Business Platform, including Terracotta In-Memory Data Fabric to improve website performance, webMethods integration to provide seamless system connectivity and ARIS collaborative process modelling to map systems to their ever-evolving omni-channel processes.
At Software AG’s ‘Innovation World’ Annual conference, Kiabi was today honored with a 2015 Innovation Award.
Jean-Francois Rompais, IT & Architecture Leader at Kiabi, said: “We are very grateful to be recognised as a Digital Innovator by Software AG. Our API Management program has been a core enabler of our cross-channel strategy. As we have added sales channels, each of which has required access to similar data and processes, our library of APIs has enabled us to do this faster and with greater consistency – thus improving speed to market and quality of service.”
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