Capita, in partnership with Evros, will provide the Department with a solution utilising an ‘infrastructure as a service’ model, including all computer, storage and networking services. The Department will be supported by a dedicated on-site technical team; a Dublin-based help desk and 2nd line support team. The new service has been designed to utilise existing government resources and investment, including the Revenue Commissioner Data Centre. The model will enable other public sector bodies to benefit by ‘On-Boarding’ to the Department’s Shared ICT Service.
John Kennedy, head of ICT at the Department of Justice and Equality, said: “Capita’s model for delivering this comprehensive service will provide the Department and other public bodies a new, robust and scalable solution adhering to the principles of sharing and reuse as defined in the Public Service ICT Strategy”.
Ed Brown, managing director of Capita Managed IT Solutions, said: “With over 1,500 employees Capita already has a strong presence in the Republic of Ireland. This new contract demonstrates our ability to support both public and private sector organisations as they adopt technology to enhance customer and citizen services. We look forward to working in partnership with the Department of Justice and Equality over the coming years.”
