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The contract was awarded to NGD’s channel partner Hub Network Services (HNS) of Bristol following Multicom’s review of its existing infrastructure hosting solution and subsequent requirement for higher levels of reliability, resiliency and cost efficiency. As part of the new solution Multicom has relocated its mission critical computer racks, servers and data storage systems to nearby NGD Europe, a resilient high security tier 3+ mega data centre. The 750,000 sq ft facility also offers multiple carrier communications links for ensuring high speed nationwide and international data connectivity as well as an abundant supply of reliable 100 per cent renewably sourced power.
Multicom now benefits from exceptional reliability and resiliency as well as 24/7 access to IT specialists to provide the reassurance that help is always at hand quickly and efficiently. Further benefits include high quality internet bandwidth, high speed, low cost network links between data centres, and the ability to aggregate bandwidth across multiple connections.
“To ensure a continuous service for all users accessing their systems, the migration had to be smooth and seamless to the travel professionals who rely on Multicom’s mission critical software,” commented John Howell, Chief Executive, Multicom Products Ltd. “HNS responded quickly and provided all the services necessary to facilitate the migration in the short timescale we required.”
John Lissenden, Client Director, HNS added: “Our initial consultancy to Multicom proved our services best met their needs and allowed them to plan the project in a timely manner, while always maintaining the importance of a smooth migration. This approach also demonstrated the additional skills and expertise HNS could provide Multicom which made us the clear favourite to manage the additional requirement for infrastructure data centre housing and connectivity.”
NGD’s Chairman Simon Taylor said: “We are very pleased NGD has been chosen as the data centre behind Multicom thanks to our channel partner HNS. This is a further example of our channel partner programme in action and shows how the world class facilities and support available at NGD help our partners win new business.”
