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"Our philosophy has always been to ensure that our products are fast to get up and running, easy to use, and affordable. Unlike the 'Big Four' IT management vendors, we've never required professional services or training with our products," said Chris LaPoint, VP Product Management, SolarWinds. "By offering this alternative to expensive professional services included with our standard maintenance, we're raising the bar on our competitors' value and answering the need our customers have expressed for comprehensive, relevant IT management training."
SolarWinds Virtual Classrooms allows SolarWinds experts to share their expertise and knowledge with fellow IT pros tackling everyday IT challenges. Each session will be scheduled at varying times to assist customers in multiple time zones and will include lecture and lab segments in a small, virtual classroom setting, allowing IT pros to apply their training within their own environments.
To kick off the program, SolarWinds will offer a series of virtual classroom sessions on SolarWinds Network Performance Monitor, the company's flagship network performance monitoring and management solution. IT pros who attend these sessions will:
· Get hands-on guidance for customization and daily use
· Learn how to create and manage custom alerts and alter suppression, device dependencies, and custom properties
· Gain a good understanding of MIBs, OIDs, and SNMP and learn how to create a customized monitoring environment
· Acquire the ability to fine-tune equipment to optimize its capabilities, tuning polling intervals to capture data, and adding additional pollers for load balancing and better network visibility
In preparation for the virtual classroom, SolarWinds worked with over 500 IT pros to develop and refine the course curriculum. The program complements SolarWinds' effective, accessible and easy-to-use product characteristics to ensure that every customer is getting the most out of their products.
"The training program has definitely been worth my time and has provided me with in-depth product information and tactics to help me better monitor my network," said Will Luther, Analyst Network Operations, GVTC. "I'm looking forward to taking more classes from SolarWinds and exploring other products. My job is continually evolving and this new training program SolarWinds has put together is helping me to maintain a competitive edge."
The company plans to scale SolarWinds Virtual Classrooms to include additional products, the latest IT challenges and a more frequent class schedule throughout 2014 in accommodation of the continued overwhelming demand for training.
