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Video chat for customer services sees 89% growth in UK

Consumers embrace video calling when interacting with organizations since COVID-19. Over one quarter of consumers would switch brands if offered the option of video chat.

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Disaster Recovery remains an afterthought

iland research reveals that despite 85% of respondents experiencing a failure or outage at some point, only 65% of organisations have a company-wide DR plan in place.

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CIOs underestimate SSH risks

Venafi Risk Assessment team study finds that enterprises average one root access orphan key on every enterprise server, which can act as permanent back doors.

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Increased agility aids the health industry

SD-WAN addresses the needs of a growing distributed workforce.

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NHS Scotland selects ServiceNow

NHS Scotland using ServiceNow’s Now Platform to expedite vaccine efforts in fight against...

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Continuing uninterrupted through Covid

Node4 has provided Novacroft with a hybrid cloud environment to help it meet the challenges posed...

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Schneider Electric ranked world’s most sustainable corporation by Corporate Knights

Schneider ranked number 1 out of more than 8,000 corporations assessed for 2021 Global 100.

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DDoS attacks cross the 10 million mark

Not all world records are cause for celebration—just look at the DDoS attack numbers from 2020....

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Renewed focus on digitisation and customer experience fuels cautious optimism

Over 90% of channel partners (CPs) agree that customers are taking a more strategic, long-term,...

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Microsoft, Amazon and Google dominate hyperscale market

New data from Synergy Research Group shows that the total number of large data centers operated by...

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NEWS
More choice for unified platform

Veritas Technologies has launched Veritas NetBackup™ 9. NetBackup 9 delivers significant new...

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UK MSP responds to rising industry demands for safe and secure cloud management

Six Degrees has become a Microsoft Azure Expert MSP. Six Degrees is one of only eight UK...

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Videos

Industry veteran to help scale Stellanor’s urban footprint

Howard Pheby, newly appointed Chief Commercial Officer at Stellanor, explains how the company is building something different: urban colocation that serves enterprises where they actually operate, backed by...

Sydney seen as the AI sweet spot

Paul Christensen, Macquarie Data Centres General Manager, discusses the company’s 47MW IC3 Super West Sydney AI data centre, in the context of its plans to build out some 200MW of AI and cloud capacity in...

Elevating MSP support: becoming trusted advisors in a complex IT landscape

Antoine Jebara, Co-Founder and GM of Channel & Alliances at JumpCloud, explores how managed service providers can move beyond transactional roles to become true business partners. He dives into practical...

Why cybersecurity is no longer just technical: the rise of human risk management

In this interview, Aaron Watts, Chief Channel Officer at usecure, explains why people, not just technology, are now the primary target for cyberattacks. He explores how MSPs can balance automation with...

Expert Opinions

Are CFOs having to prioritise tech leadership?

By Philippe Omer Decugis, General Manager EMEA & SVP Sales, BlackLine.

Underestimate harmonics at your peril

Harmonics pose a headache for electrical systems in many industries, but data centres are uniquely exposed to the risks. Scott Birchall, Data centres & HVACR application engineer, ABB, explains what harmonics...

Why data centre cooling is becoming a channel decision in AI infrastructure

By Matt Roberts, VP of Sales, OptiCool Technologies.

Taking the axe to data rot: clearing the path for custom organizational AI

By Rick Vanover, Vice President, Product Strategy at Veeam.

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