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Five9 hires leading Gartner CX Analyst Steve Blood

Five9, provider of the Intelligent CX Platform, has appointed Steve Blood as Vice President of Market Intelligence and Evangelism at Five9. Based in Europe, Blood will focus on shaping and elevating Five9’s positioning as it expands its global leadership in customer experience.

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NEWS
Lakeside Software unveils AI-powered SysTrack Intelligence Package

Proprietary AI engine identifies issues before an influx in help desk tickets.

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NEWS
Nearly half of UK IT decision makers think AI will make their companies’ services redundant

Nearly half (49%) of UK IT decision makers surveyed think AI will make their companies’ services redundant in 3-5 years, according to a new survey commissioned by Auxilion, provider of digitally transformative IT services and solutions.

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NEWS
Infinera introduces line of high-performance 1.6 Tb/s optics

Infinera has introduced a new line of high-speed intra-data center optics based on monolithic indium phosphide (InP) photonic integrated circuit (PIC) technology.

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NEWS
KPMG and Databricks form strategic alliance to boost AI innovation

KPMG UK has formed a strategic alliance with Databricks, a leader in data and artificial...

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NEWS
Ardian completes acquisition of green data centre platform Verne

Ardian will support Verne with up to $1.2bn of commitment to fund an ambitious and sustainable...

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NEWS
Juniper Networks introduces new Partner Advantages

Juniper Partner Advantage 2024 expands its partner ecosystem and AI-Native Networking offerings to...

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NEWS
Kao Data appoints Kalay Moodley as its new Chief People Officer

Kalay Moodley joins Kao Data from Digital Realty, following a long-standing and rewarding career...

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NEWS
Uptime Institute launches Data Center Academy in Kingdom of Saudi Arabia

Uptime Institute has launched the Uptime Institute Data Center Academy in the Kingdom of Saudi...

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NEWS
Bridewell acquires Arculus Cyber Security

Arculus’ public sector cyber security expertise supports Bridewell’s Critical National...

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NEWS
Securing the future together

FluidOne and its Cyber Security Associates division (CSA) acquire SureCloud Cyber Services to...

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NEWS
Hiren Vaghela joins nLighten UK

nLighten UK has appointed Hiren Vaghela as the latest member of its fast-growing UK sales team. In...

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Videos

AI - time for a rethink?

Claire Keelan, UK MD at Onnec, is warning that the UK will fall short of its AI ambitions and data centre expansion targets, unless it tackles the growing workforce shortage by tapping into underused talent...

ZincFive: Nickel-Zinc Batteries Explained

Unveiling the science of nickel-zinc (NiZn) batteries. In this video we break down the advantages behind our remarkable chemistry. Discover the key factors that contribute to NiZn's exceptional power, safety,...

Infinium launches Infinium Edge™ platform for high-ddensity AI data centre immersion cooling

Robert Schuetzle, CEO of Infinium, explains that, as power densities of GPUs, CPUs and supporting components continue to rise, cooling has emerged as one of the primary constraints to data centre performance,...

How 2026 will redefine the UK’s data centre landscape

Mary-Ann Clarke, AECOM’s Director of Data Centre Delivery, believes that developers, utilities, planners and government need to work together to accelerate investment in grid reinforcement and smart energy...

Expert Opinions

Cyber Essentials in 2026 - what do your customers need to know?

By Matt Middleton-Leal, Regional Vice President EMEA, Qualys

AI agents are causing havoc for businesses – here’s how to stop them from going rogue

By Mark McClain, CEO and Founder at SailPoint.

The true cost of cyber downtime: a UK board-level briefing

By Sean Tilley, Senior Sales Director EMEA at 11:11 Systems.

What new ISO/IEC testing rules mean for MPO, singlemode and warranties

By Andrew Sedman RCDD, Head of Technical Support & Training, Reichle & De-Massari AG.

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