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Five9 hires leading Gartner CX Analyst Steve Blood

Five9, provider of the Intelligent CX Platform, has appointed Steve Blood as Vice President of Market Intelligence and Evangelism at Five9. Based in Europe, Blood will focus on shaping and elevating Five9’s positioning as it expands its global leadership in customer experience.

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NEWS
Lakeside Software unveils AI-powered SysTrack Intelligence Package

Proprietary AI engine identifies issues before an influx in help desk tickets.

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NEWS
Nearly half of UK IT decision makers think AI will make their companies’ services redundant

Nearly half (49%) of UK IT decision makers surveyed think AI will make their companies’ services redundant in 3-5 years, according to a new survey commissioned by Auxilion, provider of digitally transformative IT services and solutions.

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NEWS
Infinera introduces line of high-performance 1.6 Tb/s optics

Infinera has introduced a new line of high-speed intra-data center optics based on monolithic indium phosphide (InP) photonic integrated circuit (PIC) technology.

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KPMG and Databricks form strategic alliance to boost AI innovation

KPMG UK has formed a strategic alliance with Databricks, a leader in data and artificial...

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NEWS
Ardian completes acquisition of green data centre platform Verne

Ardian will support Verne with up to $1.2bn of commitment to fund an ambitious and sustainable...

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NEWS
Juniper Networks introduces new Partner Advantages

Juniper Partner Advantage 2024 expands its partner ecosystem and AI-Native Networking offerings to...

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NEWS
Kao Data appoints Kalay Moodley as its new Chief People Officer

Kalay Moodley joins Kao Data from Digital Realty, following a long-standing and rewarding career...

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NEWS
Uptime Institute launches Data Center Academy in Kingdom of Saudi Arabia

Uptime Institute has launched the Uptime Institute Data Center Academy in the Kingdom of Saudi...

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NEWS
Bridewell acquires Arculus Cyber Security

Arculus’ public sector cyber security expertise supports Bridewell’s Critical National...

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NEWS
Securing the future together

FluidOne and its Cyber Security Associates division (CSA) acquire SureCloud Cyber Services to...

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NEWS
Hiren Vaghela joins nLighten UK

nLighten UK has appointed Hiren Vaghela as the latest member of its fast-growing UK sales team. In...

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Videos

How 2026 will redefine the UK’s data centre landscape

Mary-Ann Clarke, AECOM’s Director of Data Centre Delivery, believes that developers, utilities, planners and government need to work together to accelerate investment in grid reinforcement and smart energy...

Building trusted partnerships in the channel: AI, culture and the future of MSPs

In this conversation, Sam Lambert, EMEA Channel Director at Gigamon, and Richard Betts, Founder and CEO of Vizst Technology, share candid insights into how AI is reshaping security operations. They explore...

Collaboration to develop smaller data centres for the AI era

Ben Sooter, Director of Agentic AI Initiatives & Distributed AI Architecture at EPRI, and Bal Aujla, Director, Head of Advanced Research and Engineering, InfraPartners, discuss the collaboration between EPRI,...

A new benchmark for high-density multi-fibre testing

Nigel Hedges, Application and Technical Specialist at Fluke Networks explains that, as fibre density increases and performance margins tighten; driven by AI, cloud, and next-generation digital infrastructure,...

Expert Opinions

AI agents are causing havoc for businesses – here’s how to stop them from going rogue

By Mark McClain, CEO and Founder at SailPoint.

Cyber Essentials in 2026 - what do your customers need to know?

By Matt Middleton-Leal, Regional Vice President EMEA, Qualys

Momentum over noise: what MSPs really need from 2026

By Will Morey, Managing Director at Gamma Business.

The Substation Is No Longer Someone Else’s Problem

By Louis Charlton, CEO of Global Commissioning.

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