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Twilio research reveals how disjointed digitisation is costing businesses

UK’s 100 most popular companies offer on average 3.5 customer engagement options, yet two-fifths of UK consumers say it’s now more difficult to reach customer support.

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NEWS
NTT DATA partners with Toyota

The collective aims to utilise connected car data to better reduce traffic congestion and CO2 emissions.

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NEWS
LiveAction appoints QBS Software as European Channel Distribution Partner

Portfolio to include LiveAction’s recently launched NDR platform.

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NEWS
Cognizant engaged by Volkswagen Group Ireland

Cognizant to integrate service cloud voice into one single omni-channel platform for enhanced and more personalized agent and customer experience.

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Energy security is most exciting area of IoT technology development

Energy security tops the list of the ‘most exciting’ areas of smart utility development, ahead...

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NEWS
Quantum Computing company democratises quantum adoption

Oxford Quantum Circuits collaborating with Equinix to enable companies around the world to trial...

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AtlasEdge and UPSTACK form strategic partnership

AtlasEdge, a leading pan-European Edge data centre provider, and UPSTACK, the fastest-growing...

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NEWS
Companies failing to engage suppliers on nature and climate

Less than half (41%) of companies disclosing to CDP are reporting on any of their supply chain...

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NEWS
Core to Cloud partners with Illumio

Stopping breaches from spreading across the hybrid attack surface.

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Data centre makes a splash

Deep Green, a British start-up, has launched a UK-first technology that supplies free heat to local...

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NEWS
Colt Data Centre Services (DCS) opens new Osaka Keihanna 45MW data centre

This forms part of the Keihanna Science City, near Osaka, one of Japan’s main centres for...

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NEWS
Cloudflare integrates with Atlassian, Microsoft, and Sumo Logic

New collaborations expand the reach of the Cloudflare One Zero Trust platform to where businesses...

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Videos

Building trusted partnerships in the channel: AI, culture and the future of MSPs

In this conversation, Sam Lambert, EMEA Channel Director at Gigamon, and Richard Betts, Founder and CEO of Vizst Technology, share candid insights into how AI is reshaping security operations. They explore...

AI - time for a rethink?

Claire Keelan, UK MD at Onnec, is warning that the UK will fall short of its AI ambitions and data centre expansion targets, unless it tackles the growing workforce shortage by tapping into underused talent...

How tier two locations are changing data centre planning

Christina Mertens, vice president of business development, EMEA, at VIRTUS Data Centres, explains that, for data centre operators, the question is no longer only where capacity can be deployed quickly, but...

AI - is it time for a rethink?

Claire Keelan, UK MD at Onnec, is warning that the UK will fall short of its AI ambitions and data centre expansion targets, unless it tackles the growing workforce shortage by tapping into underused talent...

Expert Opinions

Your customers know the data sovereignty rules. They’re still getting hit. That’s your opportunity.

By David Byrnes, VP of Global Channels, Kiteworks.

The true cost of cyber downtime: a UK board-level briefing

By Sean Tilley, Senior Sales Director EMEA at 11:11 Systems.

What new ISO/IEC testing rules mean for MPO, singlemode and warranties

By Andrew Sedman RCDD, Head of Technical Support & Training, Reichle & De-Massari AG.

Drones and datacenters: An unexpected aerial adversary amidst the AI boom

AI growth makes datacenters prime targets for drones, requiring radar-led, multi-sensor airspace security to detect threats, prevent disruptions, and protect critical infrastructure. By Kara Quesada,...

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