Kroll Ontrack transforms edisclosure pricing

Kroll Ontrack has announced three new, market-changing pricing models to meet customer demand for more edisclosure cost flexibility, transparency and predictability. From being able to choose a la carte software and services charges, to bundling what is needed for one flat fee, Kroll Ontrack is pricing its suite to not only be flexible and easy to understand, but completely predictable to forge the way for a more repeatable approach to the edisclosure process.

“The edisclosure industry is suffering from two things: high costs and unpredictable costs. One of the reasons these issues exist is because the goals of edisclosure providers are often at odds with a company’s needs,” said John Grancarich, vice president, product management, Kroll Ontrack. “Kroll Ontrack is changing that. Our new pricing models are designed to be simple and affordable, but more importantly predictable at both the project and portfolio level.”

Kroll Ontrack’s suite of software and services is available on a per project basis or across all projects at the portfolio level. Customers no longer have to worry about data processing and filtering fees. Instead, Kroll Ontrack has designed a continuum of pricing options, including a la carte pricing for software and services, bundled per gigabyte pricing, or an edisclosure portfolio subscription model. The portfolio model introduces the breakthrough concept of reusable capacity, which allows corporations and law firms with an expected level of edisclosure activity to purchase a fixed amount of edisclosure capacity, which can be reused by the customer as business needs arise. As additional projects come online, edisclosure costs remain the same.

“We hear from clients that they would like to use Kroll Ontrack market-leading solutions on a wider range of edisclosure projects – from the very small to large – if only Kroll Ontrack were more affordable,” added Dean Hager, president and CEO, Kroll Ontrack. “With these new pricing options, Kroll Ontrack software and services are affordable and available to a broader range of clients and projects.”

“The complexity of many e-disclosure projects has made costs management a real challenge and this coupled with the new civil procedure rules in the U.K. concerning budgeting, makes the need for certainty in pricing these projects urgent”, said Mark Surguy, partner, Eversheds. “I am delighted to see Kroll's flexibility and innovation with this initiative."

Specifically, the new buyer-centric pricing models break down as follows:
· Portfolio Pricing: Available via monthly subscription, this first-of-its-kind pricing model is based on reusable edisclosure capacity and duration for a fixed price. Complete with a dedicated portfolio management team, this pricing approach provides more predictability and cost savings when compared to an a la carte pricing model.
· Project Pricing
o Bundled Services: Available for a flat fee, bundled project pricing includes all of Kroll Ontrack’s core edisclosure services and software, so customers do not have to worry about counting or comparing line items.
o Individual Services: For customers who still want to select edisclosure services and software a la carte, the individual package empowers customers to pay for only what they need per project.

"Flexibility and predictability in managing the costs of litigation and investigative work is enormously challenging due to the overwhelming volumes of corporate data”, says Surguy. “Kroll Ontrack’s simplified and affordable approach to pricing is exactly what the market needs. These models coupled with Kroll Ontrack’s strong technology and services make them a strong contender for projects of any size.”