Digitalisation World

Alcatel-Lucent Enterprise launches Cloud-based collaboration platform

Published in Cloud + MS Networks + Telecoms Platform Telecoms + Mobile

New cloud service enables business users to text, call, video, and share instantly with their business community.

Published in Networks + Telecoms Telecoms + Mobile

The Royal College of Paediatrics and Child Health stays connected with Annodata.

NEWS

ShoreTel and Interoute help Worldhotels go global

Published in Cloud + MS Networks + Telecoms Platform Telecoms + Mobile

ShoreTel® has demonstrated the numerous advantages unified communication solutions in the cloud offer businesses with a global presence by deploying its ShoreTel Connect® CLOUD solution at international hotel chain, Worldhotels.

BLOG

Turning the tide: Using voice biometrics to win the war against contact centre fraudsters

Published in Datacentre + Network Security Digital Business Telecoms + Mobile

Contact centre fraud costs businesses hundreds of millions of pounds every year, but the growing adoption of voice biometrics looks set to put an end to that. Tom Harwood, Co-Founder and Chief Product Officer at Aeriandi discusses how criminals are increasingly finding their own voices being used against them.

Published in Networks + Telecoms Telecoms + Mobile

An impressive 82 per cent of healthcare organizations surveyed have a fully implemented mobile strategy, indicating a greater level of maturity compared to commercial enterprises.

Published in Networking Networks + Telecoms Software Defined Networking Telecoms + Mobile

VeloCloud Networks has unveiled what it believes to be is the industry’s first SD-WAN solution to offer a fully featured Voice Quality Monitoring (VQM) capability. VeloCloud VQM enables Service Providers and Enterprises to monitor, diagnose and proactively troubleshoot network issues impacting business critical voice communications.