Bringing AI to life for a better customer experience

Introducing Avaya Ava, a cloud-based AI solution for automating and managing digital interactions with customers through social and messaging platforms.

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Avaya reveals vision for the next wave of digital transformation

Over 3,000 gather in New Orleans to explore the future of business communications.

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Porch enhances customer engagement

RingCentral selected to replace disparate legacy PBX and call center systems.

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LINX and Epsilon partner

Service Providers gain on-demand access to the Internet Exchange Point serving the Mid-Atlantic region and can simply and efficiently peer with new partners.

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Engage Hub rolls Interactive Voice Response system out across 600 strong Sainsbury’s superstore network

Retail giant looks to provide better response options to the millions of customer calls received instore every year.

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HORIBA MIRA, an expert in engineering driverless technologies, is partnering with Vodafone to bring...
Colt’s CCaaS solution, with its voice and cloud propositions integrated with Atos’ Cloud...
Nuvias UC, the Unified Communications Practice of the Nuvias Group, announces its European...
Initiative to assess potential of private wireless in TOYOTA Production Engineering Corporation’s...
Nokia Wavence solution for carrier aggregation supports increased traffic demand ahead of 5G...
New Pivotal office in Dublin, Ireland, and expansion of Cork operations, will create 130 new jobs...
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5G Collaboration – Verizon and Arvizio

Verizon’s 5G technology is helping innovators like Arvizio’s Jonathan Reeves change the way people collaborate.

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