Digitalisation World

Security concerns resulting in ‘cautionary’ AI adoption in customer service

Published in AI Security + Compliance Tech & Trends

85% of brands haven't deployed AI extensively across the service function, despite 80% of consumers wanting AI in customer service.

NEWS

AI adoption surges

Published in AI Infrastructure + Asset Management Tech & Trends

Digital Realty has unveiled the findings from its "The State of Data and AI in Europe" report; a European spin-off of the company’s recently launched 2024 Global Data Insights Survey. This comprehensive study of over 2,000 IT leaders uncovers a significant rise in artificial intelligence (AI) maturity within large organizations, with 85% of respondents in Europe implementing AI strategies and 42% actively monetizing the technology.

NEWS

Data consumption under scrutiny

Published in Data Analytics Digital Business Storage + Servers Tech & Trends

New survey data from Cohesity reveals that consumers surveyed worldwide are highly concerned about the information companies collect from them - especially when it`s used for artificial intelligence (AI).

NEWS

Leaders in secure infrastructure access reduce the annual cost of security incidents by 90%

Published in Security + Compliance Tech & Trends

71% of “novices” perceive the threat of security incidents to be growing over time, compared with 28% of “leaders”.

NEWS

AI is a driving force behind UK Cloud strategy

Published in AI Cloud + MS Tech & Trends

Nearly all UK IT managers surveyed (98%) state cloud investment is an organisational priority for 2025, with AI a leading driver for 88% and an urgent skills gap for 81%.

NEWS

Security Awareness Training is not alleviating breach risk

Published in Security + Compliance Tech & Trends

Seventy-nine percent of surveyed organisations reported a human-related data breach in the last 12 months, even though 100% reported undertaking security awareness training.

EU AI Act seen as a positive move by European business decision makers

Saidot has released new research into what European businesses think of the EU AI Act and its...

Dark web report highlights GenAI threats

Transmit Security has released a new in-depth report, “The GenAI-Fueled Threat Landscape: A Dark...

Data quality a major barrier to AI success

Hitachi Vantara survey finds data demands to triple by 2026, highlighting critical role of data...

Hybrid technology still not up to scratch

Just 30% of European employees say they have all the necessary technology to collaborate seamlessly...

Global study reveals 91% of respondents use chatbots to conduct research

Applause has published its second Generative AI (Gen AI) survey to reveal the most popular use...

Generative AI is a top driver for cloud investments:

Majority of organizations are looking to increase investments in public and hybrid cloud.

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Hybrid working 2.0 is here – don’t panic!

Neil Patel, Director, European Marketing & Business Development, and Alan Jones, Consumer Solutions & Marketing Manager, UK&I, both at D-Link Europe Ltd, discuss the practicalities of hybrid working, with particular reference to ways in which the home office can be upgraded to ensure an optimised, secure IT environment which, in turn, will lead to an optimised employee experience.

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