NEWS

SMBs race ahead in AI uptake, but 95% say they still need AI training

Small and mid-sized businesses (SMBs) are embracing AI rapidly, but their adoption maturity still lags behind. According to a global TeamViewer survey of 1,400 business leaders (427 of them from SMBs), 95% of SMB decision makers say they need more training to use AI effectively, even though 72% describe themselves as AI experts.

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NEWS

97% of businesses to use AI in customer communications

New research from Sinch reveals how top brands are unlocking smarter, more personalized customer experiences with AI, RCS, and integrated omnichannel strategies.

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NEWS

Data silos prevent healthcare organisations from capitalising on the AI opportunity

Only 54% of organisations have robust systems for moving data internally, while only 56% have accurate and consistent data.

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NEWS

Ciena Publishes Report analyses the impact of AI, DCI, and Cloud on Wave Services demand

Global wave services market grows as 39 new hyperscaler data centers are expected before the end of 2025.

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NEWS

SMBs are aware of cyber risks but slow to act

Cyber threats are accelerating, but many small and medium-sized businesses (SMBs) are stuck in neutral.

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NEWS

Pax8 introduces the Era of Managed Intelligence in its 2025 Research Report: The Agentic Inflection Point

Pax8 has released its inaugural research report, The Agentic Inflection Point: And the Rise of the Managed Intelligence Provider. The comprehensive study defines the future of small-to-midsized business (SMB) operations, transformed by agentic labor and the democratization of enterprise-level technology access. It also introduces Managed Intelligence, a bold new framework that enables all stakeholders in the technology ecosystem to navigate this transition and thrive in the agentic era.

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New study of global tech leaders finds IT leaders believe combining functions could boost...
According to the new AI Networks for AI Workloads report by Dell’Oro Group, spending on switches...
Nearly 90% of organizations experienced a breach in the last year that they can partially attribute...
Technology consulting is forecast to grow globally by 7% to US$421bn this year, as most technology...
The award recognises partner and customer organisations as well as individuals at the world’s...
Akamai recorded a 21% increase in web attacks between Q1 2023 and Q1 2024.
Latest Video

Hybrid working 2.0 is here – don’t panic!

Neil Patel, Director, European Marketing & Business Development, and Alan Jones, Consumer Solutions & Marketing Manager, UK&I, both at D-Link Europe Ltd, discuss the practicalities of hybrid working, with particular reference to ways in which the home office can be upgraded to ensure an optimised, secure IT environment which, in turn, will lead to an optimised employee experience.

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