Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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Hitachi Vantara has introduced a new distributed file system and management solution that will help...
Quantum has introduced new Ransomware Protection Packs to provide a simple and easy-to-implement...
Charles Russell Speechlys secures the availability of critical applications and legal files with...
British Antarctic Survey (BAS) is implementing Quantum Scalar® i3 tape libraries on the brand-new...
Digital business initiatives like automation and artificial intelligence demand high-performance...
The Managed Services and Hosting Summit, the UK’s leading channel event, has added new topics to...
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Modernising Oracle with converged infrastructure

Customers who adopt Dell EMC VxBlock technology experienced 99% less planned and unplanned downtime according to a study by IDC.

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