Unfortunate tech glitches can come at a high price for businesses. According to analyst group, Gartner, the average cost of IT downtime is approximately £4,400 per minute. But it’s not just the cost of the downtime that businesses need to worry about. There’s also the reputation of the business and the angry customers threatening to take their business elsewhere if the situation is not quickly resolved. By James Smith, Hosting Solutions Director, M247.
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As with the proverbial chicken and egg, innovation and customer demand for an innovation present an interesting quandary into which came first. Whether the shift to servitisation – where manufacturers shift from strict product sales to selling the outcome a product delivers – is down to innovation in the industry or customer demand is one for debate. By Gill Devine, VP EMEA, Syncron.
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Government and public sector organisations continue to seek ways to improve services and mitigate the risk of migrating mission-critical applications to the cloud. Already, many organisations, focused on improving the citizen experience, have set their sights on the cloud. Flexible, agile and affordable, managed cloud can accelerate the agency mission. Still, CIOs are cautious about which applications to prioritise and what steps they must take to ensure the reality fulfils the promise. By...
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Despite the fact that mainframes are helping 96 of the world’s top 100 banks and 70 per cent of today’s Fortune 500 Companies run, I’m still amazed at how many business conversations I have with people who balk at the mere mention of mainframes, viewing them as outdated, ‘dinosaur’ tech. This includes CIOs whose own organisations rely on them. By Guy Tweedale, regional VP, Rocket Software.
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IT security professionals continuously have to tackle high levels of security alerts in the global cybersecurity space. The volume of alerts is increasing at an alarming rate making it difficult for IT to manage and maintain. By Eldad Chai, SVP Product Management, Imperva.
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The role of a chief data officer (CDO) has changed significantly over the past decade. Ten years ago, the job title was, more typically, data processing manager or head of data processing, and the job itself tended not to be recognised as a driver of added value. By Ken Mortensen, Data Protection Officer, Global Trust & Privacy, InterSystems.
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