Digitalisation World

Engage digitally, or die!

Organisations that don’t embrace digital customer engagement channels – that’s web chat, social media, SMS, smart phones and mobile applications, and even video - into their engagement strategies within the next two years, are likely to see their customers jump ship to competitors that do. In fact, the digital customer engagement revolution is here, and is forcing organisations to adapt their customer service strategies, or die. That’s according to new research published...

Published in Cloud + MS Compliance/Governance/Risk Management Datacentre + Network Security Identity/Access Management Security Security + Compliance Security-as-a-Service

Senior hires, including Paul Ayers as General Manager EMEA, and opening of a European HQ will support growing demand for incident response solutions.

Published in Compliance/Governance/Risk Management Datacentre + Network Security Identity/Access Management Security + Compliance Security-as-a-Service

Integrated solution combines BMC BladeLogic and Qualys Vulnerability Management to quickly identify and remediate threats and boost collaboration between Security and IT Operations teams.

NEWS

Dell expands Software-Defined Storage portfolio

Published in BC/DR Carriers + Service Providers Cloud + MS DC Facilities + Colo Device Security Flash Infrastructure Infrastructure + Hardware Management Networking Networks + Telecoms Security + Compliance Server Technology Software Defined DC & Storage Storage + Servers Storage Technology Virtualisation Wireless

Dell XC Series of Web-scale Converged Appliances expands to offer customers a broader range of hyper-converged solutions for virtualized workloads.

NEWS

IT bottlenecks harm life sciences research

Data storage decision makers believe that the Cloud offers a solution.

Published in Compliance/Governance/Risk Management Datacentre + Network Security Identity/Access Management Security + Compliance Security-as-a-Service

Kaspersky Lab and SYSGO have showcased a security solution for safety-critical tasks which embeds the Kaspersky Security System within the real-time operating system PikeOS.

ThreatQuotient selected By Comcast to support cybersecurity operations

ThreatQ Platform and ThreatQ Investigations will be used by telecom conglomerate Comcast, parent of...

ISACA adds Credentialing Pathway

To support professionals as they embark on implementing performance improvement in their...

CIOs underestimate SSH risks

Venafi Risk Assessment team study finds that enterprises average one root access orphan key on...

94% of organisations have suffered insider data breaches

Human error is the top cause of serious breaches but malicious attacks are IT leaders’ biggest...

Mind the zero trust gap!

TeleGeography’s WAN Manager Survey: Cloud Connectivity & Network Security Report reveals the gap...

Accelerating the convergence of AI and security

Intel presents a software-defined, silicon-accelerated approach built on a foundation of openness,...

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Case Study: @nifty Delivering IT Security to Their Customers with Kaspersky

NIFTY Corporation is one of the leading Telecoms and Internet Service Providers in Japan, supplying high-speed broadband connectivity to more than 1.39 million broadband users. Providing robust security for the many subscribers to its online services is very important because repeated security breaches or loss of service may result in customers suffering damage or losses - and ultimately leaving NIFTY and moving to competitors' services.

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Security + Compliance