Digital Newsletter
Each week our editor Phil Alsop rounds up the most popular articles, videos and expert opinions. We compile this into a Digital Newsletter and send it straight to your inbox every week.
Digital Magazines
We'll let you know each time a new edition of Digitalisation World is released so that you're always kept up-to-date with the latest and greatest news and press releases.
Video Magazines
The Digitalisation World Video magazine contains the latest Zoom interviews with experts in the industry.
With new support for RPA, BMC Helix will enable enterprises to leverage bots to automate service desk processes.
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Organisations will need to overcome challenges to scale the technology.
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Personalised AI assistants, robotic process automation and face recognition for attendance marking. These are just some of the ideas for schools explored at RM Education’s first EdTech-athon – an innovative collaboration event similar to a hackathon but unique to the Education space.
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Automation Anywhere’s RPA platform supports Chelsea and Westminster Hospital NHS Foundation Trust in corporate services across areas such as finance, HR, and informatics.
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ONQU Solutions, the business transformation consultancy, has launched a free, online Process Cost Calculator (http://www.onqu.solutions/rpa-process-cost-calculator/ ). The calculator is designed to help an organisation evaluate the true cost, particularly the personnel cost, of running a repeating internal process, as a precursor to assessing the value of automating that process.
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If you prefer not to deal with people when shopping, you’re not alone. Mitel’s recent study of 5,000 consumers around the world uncovered that on average a quarter of consumers never want to deal with a human when shopping online. By Shameem Smillie, Contact Centre Sales Manager UKISA.
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