Digitalisation World

Engage Hub rolls Interactive Voice Response system out across 600 strong Sainsbury’s superstore network

Published in Cloud + MS Networks + Telecoms Platform Telecoms + Mobile

Retail giant looks to provide better response options to the millions of customer calls received instore every year.

Zain Group and Cisco driving network transformation for the Digital Era

Published in Infrastructure Networking Networks + Telecoms Telecoms + Mobile

Collaboration supports the next wave of innovation for Zain Group, enabling it to adapt easily to future customer needs and deliver new services faster.

Published in Networks + Telecoms Telecoms + Mobile

PON virtualization enables rapid delivery of new services such as 5G fronthaul.

NEWS

Optimistic future for network operators

Published in Carriers + Service Providers Infrastructure Networking Networks + Telecoms Telecoms + Mobile

Research commissioned by the European Union (EU) underscores the importance of micro fluidics and silicon photonics for remote fibre management. New fibre optic switching technologies could potentially automate manual processes and reduce energy costs across telecommunications, according to the study.

Published in Cloud + MS Infrastructure Networks + Telecoms Platform Telecoms + Mobile

Outdated systems, lack of training and staff technophobia failing enterprise.

Published in Networks + Telecoms Telecoms + Mobile Wireless

Product Marketing Manager at OneAccess, Thierry Masson explores the intersection between virtualization, 5G and satellite communications, highlighting how a recent technology breakthrough will deliver additional value for satcom providers, CSPs and end-users alike.