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Genesys Experience Index launches with new tailored solution to help contact centres improve agent...
Lack of digital skill sets is the greatest barrier to transformation.
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SAP and Google Cloud have announced a partnership focused on integrating AI agents into marketing...
At its 2026 Relate event in Colorado, Zendesk outlined its push towards an autonomous service...
EMEA’s Q2 combined ACV up 18 percent year on year, but down slightly from Q1.
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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