Digitalisation World

Stephane Zantain on Customer Engagement

Published in Digital Business Internet of Things IT Management + Service

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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The benefits of DevOps

Communications and awareness.

Anytime, anywhere, secure access to cloud-based digital learning

The University of Technology Sydney liberates students from on-campus desktops with cloud-based,...

Data centre sustainability - Part 1

How do you balance ever-growing demands of digital consumers with the need to ensure that data...

What makes a next generation IT solutions provider?

Ross Everard, Managing Director at Infinite Edge Technologies, plans to grow the company through...

Change and innovation at the BBC

Watch Stuart Page, Director, Systems and Products, BBC, and Gareth Morgan, Head of Application...

Reinventing the high-tech company of tomorrow

Deborah Garand, Managing Director - High Tech, Accenture, discusses the findings of the company’s...

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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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