Digitalisation World

NEWS

Investment in Employee experience, Cloud and AI drives improved customer experience

Published in AI Cloud + MS Digital Business

91% of organizations agree better EX will directly affect their net profit; 92% say the same about CX.

NEWS

Economic uncertainty driving business for MSPs

Published in AI Cloud + MS Data Analytics Digital Business Networks + Telecoms Security + Compliance Storage + Servers

Kaseya has released its 2023 IT Operations Report, which surveyed over 1,300 technology leaders running internal IT at organizations worldwide in order to get insights on their top priorities and challenges.

NEWS

Genesys unveils expanded relationship with AWS and new Genesys Cloud CX innovations

Published in AI Digital Business

Genesys Experience Index launches with new tailored solution to help contact centres improve agent satisfaction and engagement.

NEWS

Next-Generation IX

Published in Digital Business Hosting + Colocation Networks + Telecoms

The world’s leading Internet Exchange operators to introduce new cutting-edge 100G LR-1 technology.

NEWS

EDF UK selects Dynatrace

Published in AI Digital Business

Major global producer of low-carbon electricity leverages unified observability and security platform to deliver seamless digital services to its customers.

NEWS

Failure to modernise limits AI benefits

Published in AI Digital Business Infrastructure + Asset Management

Organizations are lagging in modernizing legacy apps and data; the study also finds that modernization initiatives lack clear leadership.

Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

Read more

Digital Business

Investment in Employee experience, Cloud and AI drives improved customer experience

Economic uncertainty driving business for MSPs

Genesys unveils expanded relationship with AWS and new Genesys Cloud CX innovations

Next-Generation IX

EDF UK selects Dynatrace

Failure to modernise limits AI benefits

Businesses spend on artificial intelligence tools rockets in first quarter of 2024

Hampshire Trust Bank selects MatsSoft as strategic technology partner

Call for smarter and more open eGovernment services

Kyndryl and Dynatrace form global alliance

Beazley research shines a light on attitudes to technology risk and resilience since the pandemic

HCL Technologies and Alteryx form global strategic alliance

Latest Video

Huawei Agile Solution Improves Jumeirah Group