Consumer frustrations mount as shoppers struggle to get adequate product support online, whilst almost half of telcos admit their online support tools miss the mark.
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New VDI environment avoids downtime worth £1.79 million, with staff costs totalling £35,000 saved using the ControlUp platform.
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Research indicates overconfident professional services CEOs could be sleepwalking into reputation and operational minefield.
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Inaugural global study, with exclusive data from AI-powered Kyndryl Bridge, shows how executives rank risks, prioritize investments, and balance technology and talent.
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Partners identified infrastructure, cybersecurity, and customer experience as the primary drivers of AI technology demand, presenting the greatest revenue opportunities.
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99.7% of organizations recognize AI's potential to overcome IT challenges and drive efficiency, but gap between interest and execution persists.
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