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Digital Business

Digital transformation for engagement to insight

OpenText enhances EIM platform to include new discovery capabilities, next generation customer experience management and secures position as number one EIM cloud provider.

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British businesses fear they will face digital disruption by 2018

Half of all UK business leaders (50%) fear that their industries face significant digital disruption within the next two years, according to new research published by Microsoft. The financial services sector, which employs 2.2 million people and contributes ?66bn in taxes to the UK economy, is demonstrating the highest level of anxiety, with two-thirds (65%) of respondents fearing the impact of disruption on their markets over the course of the next 24 months.

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Centrica selects Cognizant

Cognizant has been selected by Centrica, an international energy and services company, as a strategic partner to deliver end-to-end digital assurance as-a-service across Centrica’s technology landscape and enhance the efficiency, reliability and user experience of Centrica’s web and digital applications and smart devices.

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NEWS

The human touch - still valued

Four out of five prefer that human customer service interactions remain a part of customer service.

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Public sector organisations miss the opportunity of cloud to support digital transformation

Research reveals majority of public sector executives see digital transformation as the biggest challenge of the coming year, but fail to prioritise cloud initiatives.

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NEWS

Critical IT events cost millions

Splunk has published the results of new research in a report titled “Masters of Machines III—Mitigating the Impact of Critical IT Events”, from analyst firm Quocirca. Findings show that the average European organisation loses millions of pounds/euros every year from an average of three critical IT events (CIE) per month (36 per year), with each CIE costing on average ˆ115,034/?88,488. A CIE occurs when a business application or infrastructure is down or has a malfunction....

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Lufthansa Technik builds its digital future with Red Hat

Red Hat’s container and hybrid cloud technologies running on Microsoft Azure deliver the...

Manchester City and Intel Sports extend True View partnership

Manchester City and Intel Sports pen multi-year extension to 2019 partnership.

England and Wales Cricket Board selects Cognizant

Partnership will see Cognizant implement digital products and data capabilities with the goal of...

Digital acceleration increases

The latest Global Interconnection Index (GXI Vol. 5), an annual market study published by Equinix,...

AI predicts World Cup glory for Brazil but gives England just 5.7% chance of victory

AI-powered analysis of 38,000 international matches and 1 million tournament simulations gives...

Riverbed updates Digital Experience Management solution

Delivers ability to monitor digital experience of every app, in any cloud environment.
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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