B2B businesses must learn from the B2C market about the use of technology to improve customer experience

Consumer-facing companies have led the way in transforming their businesses to meet changed customer needs – now the B2B market must emulate them.

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Majority of councils report good progress in addressing digital skills gap

Four in ten HR leaders rate digital knowledge of front line staff inadequate while digital literacy of senior .managers widely improved

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Waning brand loyalty despite digital initiatives

Talend has published the results of an international consumer and IT business survey that uncovers a startling gap between customer expectations, and the reality of what organizations are currently providing.

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Skills shortage threatens IT teams

Brocade has published a new Global Digital Transformation Skills Study, which aims to uncover how well-placed global IT leaders consider themselves and their teams to be in terms of meeting current and future business demands. Of the six markets surveyed, Germany was found to be the best prepared to meet its digital transformation goals, closely followed by the U.S., while the UK lagged well behind its counterparts.

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Turku Energia is digitalizing its business with the help of Tieto Smart Utility

Turku Energia, one of Finland's largest energy companies, has selected the Tieto Smart Utility cloud service solution to support its energy retail and distribution businesses and its district heating, steam and cooling businesses. Tieto's Smart Utility increases efficiency by digitalizing and automating energy company’s key processes and enabling seamless connection with the datahub, a forthcoming centralized information exchange solution for energy companies. Turku Energia is...

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NEWS

Ryanair ups performance

Ryanair, the Irish low-cost airline, has adopted the New Relic Digital Intelligence Platform to have a holistic understanding of the health of their web and mobile digital properties. With New Relic, Ryanair’s operations team has the power to monitor and troubleshoot live issues on the website quickly and also deliver metrics on the business to their executive team.

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IRIS Clarity poll finds that the majority of workers don’t like noise in the office, with...
While E-commerce and digital marketing have proven to be effective platforms, Virtual Reality...
Three-year digital innovation collaboration will see Cognizant empower the hospitality company’s...
Workday has published the results of research which highlights that the majority of global...
JumpCloud’s latest research reveals that admins are hungry for an open directory platform...
Capgemini completes migration to Google’s G Suite across more than 30 countries.
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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