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Customers feel disconnected

Consumer Connectivity Insights 2018 reveals over two-thirds (69 percent) of global consumers would consider changing their bank, retailer or insurance provider due to a disconnected experience.

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Successful automated customer self-service can only be achieved through mastery of natural language processing

Self-service is in high demand, but businesses need to be in the best position to deliver it.

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Removing barrier to enterprise wide automation

Kryon Process Discovery is said to enable any enterprise to be fully automated in unprecedented time and at unparalleled cost-effectiveness expanding the benefits of RPA for maximum ROI.

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Fujitsu launches Digital Transformation Centre in London

 Fujitsu opens new Digital Transformation Center (DTC) in London to provide customers with access to its proven Co-creating Program.

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Applying AI technology could improve legal firms’ efficiency by 50%

Scepticism and apprehension over losing hourly revenue is preventing wider adoption of technology among legal firms.

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NEWS

Scandinavian Airlines onboards Neustar

Photo Credit: NextNewMedia  / Shutterstock.comLeading European airline selects unified measurement and analytics solution for data-driven marketing mix insights.

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Colt Technology Services announces pioneering bioleaching trial

Partners with N2S to evaluate innovative e-waste solution that uses microbiological techniques and...

Professionals believe managers most lack digital skills in organisations

Cloud-based infrastructure (33%) and cyber security (33%) are the joint highest-rated digital...

Forever with BlueJeans?

Verizon Business enters into agreement to acquire BlueJeans.

Airports worldwide set to revolutionise operations with major tech investments in 2024

AeroCloud report reveals 60% recognise that not investing in technologies poses a significant risk...

IT firms’ net zero plans blown off track by the energy crisis

83% of IT and Communications firms say the energy crisis will impact emission reduction plans.

Atos partners with University of Oxford on largest AI supercomputer in the UK

Atos has signed a four-year contract worth £5 million with the University of Oxford to deliver a...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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