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Customers feel disconnected

Consumer Connectivity Insights 2018 reveals over two-thirds (69 percent) of global consumers would consider changing their bank, retailer or insurance provider due to a disconnected experience.

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NEWS

Successful automated customer self-service can only be achieved through mastery of natural language processing

Self-service is in high demand, but businesses need to be in the best position to deliver it.

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Removing barrier to enterprise wide automation

Kryon Process Discovery is said to enable any enterprise to be fully automated in unprecedented time and at unparalleled cost-effectiveness expanding the benefits of RPA for maximum ROI.

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Fujitsu launches Digital Transformation Centre in London

 Fujitsu opens new Digital Transformation Center (DTC) in London to provide customers with access to its proven Co-creating Program.

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Applying AI technology could improve legal firms’ efficiency by 50%

Scepticism and apprehension over losing hourly revenue is preventing wider adoption of technology among legal firms.

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NEWS

Scandinavian Airlines onboards Neustar

Photo Credit: NextNewMedia  / Shutterstock.comLeading European airline selects unified measurement and analytics solution for data-driven marketing mix insights.

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Shoppers want online control

2Checkout software and SaaS buying survey reveals today's shopper purchasing preferences

UK lockdown puts pressure on brands to digitally deliver

Nearly a third (32%) of consumers would switch providers if a brand’s website is unavailable for...

Omnitude and Williams Martini Racing announce new partnership

Williams Martini Racing is partnering with Omnitude to look at how blockchain technology can...

Aegon signs five-year IT transformation deal with HCL

Multi-vendor ecosystem and agile delivery framework adopted to drive innovation and digital at...

The Nuvias Group launches Nuvias ONE

Digital toolkit for channel partners.

Tintri revolutionizes Kubernetes data management, validated by ESG Report

Tintri's VMstore is setting new standards in data management for Kubernetes, with significant...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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