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Customers feel disconnected

Consumer Connectivity Insights 2018 reveals over two-thirds (69 percent) of global consumers would consider changing their bank, retailer or insurance provider due to a disconnected experience.

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Successful automated customer self-service can only be achieved through mastery of natural language processing

Self-service is in high demand, but businesses need to be in the best position to deliver it.

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Removing barrier to enterprise wide automation

Kryon Process Discovery is said to enable any enterprise to be fully automated in unprecedented time and at unparalleled cost-effectiveness expanding the benefits of RPA for maximum ROI.

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Fujitsu launches Digital Transformation Centre in London

 Fujitsu opens new Digital Transformation Center (DTC) in London to provide customers with access to its proven Co-creating Program.

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Applying AI technology could improve legal firms’ efficiency by 50%

Scepticism and apprehension over losing hourly revenue is preventing wider adoption of technology among legal firms.

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NEWS

Scandinavian Airlines onboards Neustar

Photo Credit: NextNewMedia  / Shutterstock.comLeading European airline selects unified measurement and analytics solution for data-driven marketing mix insights.

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Digital transformation is growing, but may be insecure

Trend Micro survey finds 88% of surveyed organizations have accelerated their cloud migration, but...

GCX Managed Services appoints Luca Simonelli as Senior Vice President

GCX appoints Luca Simonelli to enhance global partnerships and lead operations in Italy, amid...

Microsoft unveils new research and technology to bridge the disconnect between leaders and employees

Microsoft expands Microsoft Viva platform to connect employees to company culture, business goals...

Digital taxation for Wales

Digital services and platform provider, Kainos, develops bi-lingual digital tax collection and...

Envoy Workplace Report reveals majority of UK employees prefer hybrid work

Despite the spread of Omicron, 73% would choose to work in-office most of their time.

Digital maturity in procurement is lagging behind perceived progress

Digital transformation often fails because of an inability to onboard suppliers and poor user...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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